Older dell laptop keeps locking

Ok so I have a old dell 7737 laptop and for some reason it keeps locking for no reason or randomly going into sleep mode everyone thing is up to date
Go Settings, System, Power & sleep, set your times, then click on Additional power settings, Choose what the power buttons do, Click on Change settings that are currently unavailable, Under Shutdown settings clear the checks.
-----------
If this answers your question - Then mark it so. Then others may find it.
---------------
Around computers
since 1952
lacrumb

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Greetings KBlack2595,

My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10.


Here are the steps you can try.

Restore the power plans
Click Start.
In the Search programs and files box, type cmd.
Right-click CMD, and then click Run as administrator.
At the command prompt, copy and paste this command

powercfg -restoredefaultschemes

and then press ENTER.
At the command prompt, type exit to exit the Command Prompt window.
Restart the computer.

Windows 10 introduced something I've seen referred to as a "Hybrid shutdown". Apparently, this causes shutdown problems with Windows, and can be disabled by:

Windows menu > Settings > System > Power & sleep > Additional power settings > Choose what the power button does > Change settings that are currently unavailable > Scroll down to the Shutdown settings : uncheck Fast Startup.

On the Power Options page, find your power plan and select Change plan settings. When plugged in, change the settings to "Never". Select to change advanced power settings.

Under "Hard disk", change "Turn hard disk off after" to 0, which should change it to "Never".
Select "Sleep". Change "Sleep after" to 0, which should change it to "Never".
Under "Allow hybrid sleep", select "Off".Change "Hibernate after" to "Never".

Then proceed with these steps.

Allow keyboard and mouse to wake up the pc.
Step 1:Press Windows Key + X
Go to Device Manager expand Mice and other pointing devices entry to see your
mouse.
Step 2: Right-click on your mouse entry and then click Properties to open the mouse properties. Step 3: Here, switch to the Power Management tab. Check Allow this device to wake the computer option and then click OK button

If issue persist check for any available updates and install them to keep your device up to date.

I hope the information above helps, let me know how it goes.

Have a wonderful day ahead and stay safe.

With Warm Regards,
Carlo T.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 24, 2024 Views 1,238 Applies to: