Nvidia Graphics card not detected!!!!

Click on Computer and give us a screenshot.

Sry didn't get it can you explain sir?!

Hi Mustafa. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

The device is either broken or it's stuck with only the Basic Display Driver (a placeholder driver only) that's not working well enough to show up under Display Drivers.

The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

If necessary first remove the old driver using DDU (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
and the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

Also if you have Switchable graphics see if those settings help get it running:
http://www.geforce.com/hardware/technology/opti...
https://www.intel.com/content/www/us/en/support...

If nothing else helps I'd contact Asus Support. Keep in mind you also have a one year manufacturer's support, repair and replacement warranty that comes with the PC so if problems persist you can call on them to fix or replace it, making sure it gets done soon enough so you can ensure the repairs work in time for the warranty expiration, or extend it. It might also still be under Store return policy.


I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform. If you'll wait to rate whether my post was helpful, I will keep working with you until it's resolved.

______________________________________________
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Microsoft basic display driver is for laptop monitor that's for intel gpu.

i am also using asus laptop with intel hd graphics 620 and nvidia GeForce 940mx .

solution is simple uninstall intel hd 520 driver, install intel gpu driver manully by using .inf file on Microsoft basic display driver.

enable show hidden devices in device manager.

and then manually  add legacy hardware nvdia device by using.inf file through device manager .

Dear RAJU;

first of all thank you for trying to help,

i will try your method now but did u mean remove driver through (DDU) or not?

if not can u describe the steps in details or a simple video and thank you again for help.

you can DDU software , Display Driver Uninstaller .

first download DDU, and then boot the windows into safemode and run ddu , then completely delete intel GPU driver and nvidia driver.  afterwards restart the windows. 

then install the nvidia GeForce driver , restart windows, install intel GPU.

check in bios, did you able to see nvidia GPU in bios

Hey RAJU,

I've cleaned both drivers through DDU while safe mode was enabled and installed intel driver again but still same issue with my Nvidia drive can't detect the card 

Any suggestions?

did you Able to see nvidia graphics card in laptop bios display..

 are you from india country.

i able to see another driver which is called Microsoft basic render driver under system devices.

 this belongs to nvidia GPU card

i did open bios menu but dont know where to check there and didn't see anything about

if you come to bios display, click on intel hd graphics 520.

post screenshot here.

see ny own video , how to install nvidia GeForce driver using device manager  by choosing .inf file.

you must install nvidia GeForce driver on top of Microsoft basic render driver.

https://youtu.be/hlsvP-ZMSQk