Numerous WHEA-Logger Event ID 17 events culminating in a crash - system stable afterwards

Hi meikiHO, I am Rob, an independent and a 14 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

What are the specs for your system - Motherboard, CPU, GPU, PSU, memory, hard drive or SSD, and any other special devices

This could be a hardware error so you need to contact the motherboard maker's support for diagnostic help and possible RMA. Also, ask in their forums about any known issues as well as this specific one. The device is under warranty so their support will help you.

And it could just be an errant driver - probably the network device driver though it could be the video card or others.

A. Right Click the Start Button - Device Manager - look for any ! or ?. If there is one Right Click that Device - Uninstall - OK - then restart the computer. If that does not help go to the Device Maker's site - Download and Re-Install that driver. And you may have to do it manually if the auto-installer does not work.

B. If there are no ! - the 1st go to the Network adapters - Double Click the device you are using - Look at both the Events tab and the Details tab for PCI\VEN_1022&DEV_1483&SUBSYS_87C01043&REV_00 - if not there check the Display adapter and so on - when you find it that is the device you need to work with as in A.

Be sure to contact that motherboard, video card, or whatever component that device is on. There could be continuing problems with that device since it could a hardware problem as the root cause.

Here to help,

Rob

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Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

Add to B. Above - under the "Details tab" change it to Hardware ID's.

Here to help,

Rob

Hi Rob,

First of all: thanks for your effort! Greatly appreciated.

1. System Specs:

AMD Ryzen 9 3900x

ROG STRIX X570-E Gaming

4x16GB Vengeance 2666-16

be quiet! 850W Platinum

1x970 Samsung Evo Plus 970 1TB M.2

2xSamsung 860QVD 4TB

Asus 8GB D6 RX5700XT ROG STRIX OC

2. No obvious issues in device manager, so I went hunting:

- the error appears to be linked to the PCI Express Upstream Switch Port device, and when looking into all events it appears that both Ports report these warnings.

I have added a screenshot.

I did not yet dare and remove them yet. Not sure why. (: Will first backup some files.

Hi Rob, 

seems I looked incorrectly. With this update I understand that I was looking at the "parent device" and thus below answer might be wrong.

I will check again.

Regards,

Michael

Double check that it also appears in that Device's - Details tab - Hardware ID's

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Did you check the other devices starting with the top device in Device Manager? Please do that since you have found a System device.

If you find any others do A. above on all.

When you have checked all the others do A. on that device.

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If you are worried create a Restore Point first.

Start - type in --> create a restore point - Find at top and click on it.
System restore

Here to help,

Rob

Hi Rob,

I went through the whole list once more:

Unfortunately I still arrive at the (nearly) the same result. Since my frequent warning events leading to the crash are logged on two different devices I rechecked for both just to be sure:

However, I also found a section called other devices that have small ? indicators, but I assure you the Hardware ID's are not maching:

Does this help along at all?

I backed up my files and created a restore point!

Once more thanks for your efforts, and your patience!

Cheers,

Michael

Make the restore point. Then for all in other device uninstall device.

Use this method as well for all the devices as needed.

How to Find Drivers for Unknown Devices in the Device Manager
https://www.howtogeek.com/193798/how-to-find-dr...

As needed check with ASUS or the actual device maker's support for specific device and driver help.

ASUS - Service <-- includes Live Chat - Chat Icon is on lower right of page
https://www.asus.com/us/support/Download-Center/

ASUStek Support
https://www.asus.com/support/

ASUStek Forums are ZenTalk orROG (Republic of Gamers)
ZenTalk
https://www.asus.com/zentalk/portal.php?nocache=1

ROG - Republic of Gamers
https://rog.asus.com/forum/?_ga=2.79315284.1301...

ASUStek Drivers
https://www.asus.com/us/support/Download-Center/

Here to help,

Rob

------
Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.