Hello, my name is Anderson Souza, I am an Independent Advisor and I hope I can help you with your problem today.
My first suggestion is to uninstall and reinstall "RPG Maker MZ". That way, any files that are possibly corrupted will be replaced with a healthy file.
You can also check the integrity of your system files. Windows has two tools commonly used for this purpose: SFC and DISM.
The System File Checker (SFC) tool built into Windows will scan your Windows system files for corruption or any other changes. If a file has been modified, it will automatically replace that file with the correct version. If the SFC command doesn’t work, you can also try the Deployment Image Servicing and Management (DISM) command to repair the underlying Windows system image.
[ Using System File Checker in Windows 10 ]
System File Checker is a utility in Windows 10 that checks for problems with files on your computer. To run it, follow these steps:
Make sure you've installed the latest updates for Windows 10, and then restart your machine. To find out more, read Update Windows 10.
In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.
Type
DISM.exe /Online /Cleanup-image /Restorehealth
(note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)
After you see a message that says "The operation completed successfully," type
sfc /scannow
(note the space between "sfc" and "/") and press Enter.
After you see a message that says, "Verification 100% complete," type exit.
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