Not able to login to AOL account says to verify the account.

Original Title: My main account(master) will Not let me get online. the buttons will not click to do so.    any ideas?

aol  keeps refusing to send me to my front  saying that i need to verify my account.when on one of the two pagesthe buttons are not live.I have verified my account from another screen which is on the same account. Aol gives NO Support to non paying users.

The 2 windows are an aol ad for radio and a goofy sock doll both admonishing me to not be left out. just will not let me go any farther. have cleared my cache and murdered all cookies Am at a loss.



Hi Johnnys,

1.        Which browser are you using?

2.        How long have you been facing this issue?

3.        Did you make any changes on your computer prior to this issue?


If you are using Internet Explorer, you may open Internet Explorer in “No Add-ons” mode & check if the issue persists. For more information, follow ‘Method 4’ from this link:

Is Internet Explorer slow? 5 things to try

I would recommend you to contact AOL support for further assistance:

 AOL Help

Hope the information helps.

1 person found this reply helpful

Was this reply helpful?


Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated September 13, 2021 Views 938 Applies to: