None of my desktop files will open!!

Please help! None of my older files on my desktop will open. Instead, I get the following message: "Word experienced an error trying to open the file. Try these suggestions: *Check the file permissions for the document or drive. *Make sure there is sufficient free memory and disk space. *Open the file with the Text Recovery converter"

I don't know why this started happening. Perhaps after I changed my computer and downloaded the files onto this new laptop? How do I solve this issue?

Hi

Welcome to Microsoft community.

The reason for your problem is that your file was created on the old computer, so the file may have been locked. Don't worry, I'll try my best to help you.

You can right-click the word or other office file you need, click properties, click unlock file, and check whether the problem still exists?

Best regards

Derrick Qian | Microsoft Community Support Specialist

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Last updated April 19, 2025 Views 157 Applies to: