No Sound after resetting Windows

Hi Cile it sounds like the reset might have affected your audio settings or drivers. Let’s troubleshoot this step by step to restore sound on your Dell XPS 16 9640:

1. **Check Audio Output Device**
- Click on the **Speaker icon** in the taskbar.
- Ensure the correct output device (e.g., your laptop speakers or headphones) is selected.

2. **Run the Audio Troubleshooter**
- Open **Settings** > **System** > **Troubleshoot** > **Other troubleshooters**.
- Find **Playing Audio** and click **Run**. Follow the prompts to detect and fix issues.

3. **Update or Reinstall Audio Drivers**
- Open **Device Manager** (`Win + X` > **Device Manager**).
- Expand **Sound, video, and game controllers**.
- Right-click your audio device (e.g., Realtek Audio) and select **Update driver**.
- If updating doesn’t work, choose **Uninstall device**, restart your laptop, and let Windows reinstall the driver automatically.

4. **Set Audio Device as Default**
- Open **Control Panel** > **Sound** > **Playback** tab.
- Right-click your audio device and select **Set as Default Device**.

5. **Disable Audio Enhancements**
- In the **Sound** settings, select your audio device and click **Properties**.
- Go to the **Enhancements** tab and check **Disable all enhancements**.

6. **Check for Windows Updates**
- Open **Settings** > **Windows Update** > **Check for updates**.
- Install any pending updates, as they might include fixes for audio issues.

7. **Dell Support Resources**
- Visit the [Dell Support page](https://www.dell.com/support/kbdoc/en-us/000251...) for your XPS 16 9640.
- Download and install the latest audio drivers specific to your laptop model.

8. **Reset BIOS Settings**
- Restart your laptop and enter the BIOS setup (usually by pressing **F2** during boot).
- Reset the BIOS to default settings, as incorrect configurations can sometimes affect hardware.


It is my honor to give you some advice, and I hope that my efforts can be of some use to you, otherwise let me know and we will come up with a more technical solution

Don't forget to put my recommendation useful so that it can reach more people

Thank you for your understanding and support.

Best regards!
Carlos OH|

Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-sound-not-working-on-windows-11

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.