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No mobile hotspot/WiFi option windows 10

ImageRecently, I bought a new PC, hooked it up to ethernet and tried to set up a mobile hotspot, but there is no mobile hotspot, nor a WiFi option, only airplane mode, yet it is greyed out. I have searched Microsoft forums for 2 days trying every solution i found, still no fix, I tried everything and I still cant get the mobile hotspot option to show up or the WiFi. So I am asking if there are any new solutions to this question. My PC model is a Dell Optiplex 7040 MT Win10Pro. Would appreciate if I could get either WiFi option fixed or Mobile hotspot option.

What did you hook the Ethernet cable to? Is your Wi-Fi adapter Enabled? What did you use to set up your mobile hotspot?

Mobile hotspot - Search (bing.com)

Dell Community

H. E. W.

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Is the wireless network card installed on your PC?

Specify the exact model of your network card or go to Device Manager expand network adapters and post the screenshot.

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Hi, I am an Independent Advisor.
Let me help you with this issue.
I understand you do not have WIFI option on your PC.
Normally Dell OptiPlex Desktops will not come with built-in WIFI cards.
Please check the specifications of your machine by going to https://www.dell.com/support/home/en-sg
Type in your Service Tag number on Identify your product or search support.


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Not sure what is a network card, probably has something to do with the WiFi connection, here is the Device managerImage

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Hi.

In fact, Device Manager shows that there is no wireless network card installed on your PC.

You can purchase and install a PCI-E wireless network card or purchase an external USB WiFi adapter. The mobile hotspot requires a wireless network card to be present on the PC in order to work.

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Alright, understood, thanks!

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Last updated April 19, 2025 Views 57 Applies to: