No LCU available in Windows

After an update my Windows 10 didn't recognize the audio input and output devices on my computer, so I chose to use "system restore" to load a restore point to uninstall the update, after the restore my computer restarted for the first time and Entered the system; but when I restarted and entered the system again, the system could not be started and a blue screen occurred, prompting CRITICAL_PROCESS_DIED, and I could not use any safe mode, I could only enter WinRE, but this time I could not use "system restore" again , because it says "C drive is not a protected drive" (although it is), I think this is because the Windows system of the C drive is not loaded, because all operations related to this system are invalid (WinRE is located in the recovery partition , is loadable). After a certain reboot, it prompted me to check C:\Windows\System32\LogFiles\Srt, the log inside showed that the system made an error in the "Check for installed LCUs" step, the error code was 0x2 (file not found error), I Further inspection with DISM++ software shows that all LCUs on my Windows have been cleared for some reason, and the installed package cannot be found by using DISM's get-package option on the system, and the error code is still 2 (cannot find file error). I tried to use DISM to install a .mcu update package I found on Microsoft's official website update catalog website (https://www.catalog.update.microsoft.com/Home.aspx), but DISM could not install and said "Unable to apply unattend.xml", the error code is 0x80070002, it still seems to be a file not found error, I don't know how to solve this error, because there is no answer to related questions on the Internet. Also I noticed that Windows saves some restore points in C:\Windows\servicing\LCU for restoring the LCU, but I don't know if I can use them manually or if all updates are lost Whether the restore image can still be used.
I wish there was a way to repair my Windows other than reinstalling the system, since I have over 500 software installed on my computer and reinstalling is really annoying.

blue screen, CRITICAL_PROCESS_DIED

check C:\Windows\System32\LogFiles\Srt

Check for installed LCUs, error code was 0x2

Normal Windows' LCU(using DISM++)

My broken Windows' LCU(using DISM++)

The restore image of LCUs

Error when I tried to install .mcu file with DISM

Hello, I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Use whichever method works in this link to get into Repair Mode so you can do the necessary repairs or do a Reset:
https://www.tenforums.com/tutorials/2294-advanc...

Easiest is to force shutdown by holding in the power button. Do this twice. The third time you power on it should start into Repair Mode. Once in the Repair Mode try the numbered steps below.

It may be necessary to create bootable media on another PC to access Advanced Startup Options to try repairs, a Reset or do the Clean install. The bootable media has it's own set of files so that repairs or Reset might work better, doesn't require a password, and you'll have it to if necessary do the vastly superior Clean Install.

To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: https://www.microsoft.com/en-US/software-downlo...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key given here: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Advanced Troubleshoot Options, then:

1) Try a System Restore, working backward.

2) If that fails try Uninstall Updates as far back as necessary to see if this was caused by an Update. If Steps 1 or 2 get it started then immediately check Windows Update for Updates and hide them using this tool: https://www.tenforums.com/tutorials/8280-hide-s...

3) Open the Command Prompt to:

a) run System File Checker: https://www.wintips.org/how-to-run-sfc-offline-...

and DISM: https://www.ubackup.com/windows-10/dism-offline...

b) run a full Disk Check: https://www.windowsdigitals.com/how-to-run-chkd...

c) trigger Safe Mode with Networking (for internet) or Safe Mode following https://www.intowindows.com/boot-windows-10-in-... to roll back Updates & Drivers in Windows Update History, update your drivers from the PC/Motherboard manufacturer's website and diagnose further with these steps: https://www.howtogeek.com/164876/how-to-use-saf...

d) From the Command Prompt try to create a new Local Admin Account to replace your account: https://www.isumsoft.com/windows-10/3-ways-to-c..., sign in to test it, move files over, when ready delete the old account and if desired change the new one to your MS Account.

You can also try to Repair the old account from the new one by doing a Repair Install: https://www.tomshardware.com/how-to/fix-windows...

4) If those fail then go back to Troubleshoot Options to do a Reset.

5) If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof. Everything needed to Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki...

6) If you have files that aren't backed up you can use the same bootable media to try to rescue your files using these methods: http://answers.microsoft.com/en-us/windows/wiki...

Your files should be backed up at all times if you value them at all. In the Clean Install tutorial in Step 5 I give the best methods to back up.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated April 13, 2022 Views 281 Applies to: