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No audio devices detected

I tried to update my realtek audio driver. The update failed and since then, my lenovo ideapad does not detect the audio device. I tried reinstalling the driver. It would finish successfully, but there is still no sound. The realtek audio device is not detected in the device manager. I tried troubleshooting, but doing so would hit a wall when the troubleshooter would ask to connect the audio device. It's a laptop! Using Bluetooth headphones work fine, and the laptop mic is okay. It's just the speakers that are the problem. Can anyone help me?

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Hello! My name is Renzo, I am here to help you with your Audio issue. Let's work together and sort this out.

You can perform the following steps:
1. Restart your device. This usually resolve missing UI or audio settings
2. Update your Audio driver:
2.1. Press Windows Key + X then click on Device Manager
2.2. On View Tab, click Show Hidden Devices
2.3. Click the drop down for the Audio Adapter
2.4. Find the correct driver > Right click then "Update Driver"
2.5. Click on "Search Automatically for drivers"
2.6. Restart your computer and test if you have the same issue.
3. Run the Audio Troubleshooter
3.1 Open Settings (Windows + I).
3.2 Go to System > Troubleshoot > Other troubleshooters.
3.3 Find and click Playing Audio.
3.4 Run the troubleshooter and follow any on-screen instructions.
4. Download the https://pcsupport.lenovo.com/ and run automatic update for the drivers to be installed.

I hope the above steps helped you. In case of additional questions, reach out back to me, and I will be happy to help and try my best to resolve your issue. Thank you.

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Question Info

Last updated March 4, 2025 Views 33 Applies to: