New HP— I booted it up and all the colors were inverted

Hello - I bought a new PC today.  I booted it up and all of the colors are inverted.  I am not sure if its the monitor or settings in the computer, but i really need help fixing this so I can enjoy this new purchase!  Thank you!
 

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Last updated May 13, 2019 Views 14 Applies to:

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Hi MrWarren,
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these options one by one and check after each option.

Take actions related to Display Driver
Windows Key+X > Click Device Manager > Expand Display Adapter > Right click on entry below >

A. Rollback the Driver
Click Properties > Go to Driver tab > If there is rollback option, click it

B. Update driver from manufacturer's website
Go to the website of the driver's manufacturer or computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, click Uninstall > Install the downloaded driver > Restart your computer

Do let me know if you require any further help on this. Will be glad to help you.
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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Hi Mr. Warren. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

The easiest method is to just choose a new Theme at Settings > Personalization > Themes.

There are many more free Windows 10 Theme slideshows to choose from here which include some of the most spectacular and expensive scenic pictures ever taken: https://www.microsoft.com/en-us/store/collectio...

Setting a new theme should reset the colors, too. But if not here is how to do so manually:
https://glarminy.com/change-text-background-col...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Over 100,000 helped in forums for ten years
I will not quit for those who are polite and cooperative.
I will walk you through any steps and will not let you fail

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Hello,

These methods did not work, and im still having this issue.

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Hi, i tried resetting the theme and im still having this issue.

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A. Windows Key+i > Ease of Access > Color & high contrast > Set Apply color filter to OFF

B. Press Windows Key+CTRL+SHIFT+B to reset your Display Driver
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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Thanks again for staying at it with me, but this didnt seem to help either.

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Try running SFC / DISM and check after this

https://answers.microsoft.com/thread/bc609315-d...
Best regards
Vijay Verma

Timezone: UTC+05:30, PST+12:30
Availability Hours (UTC) : 06:00 AM - 06:00 PM

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Then complete the rest of the steps I gave before you mark my post as not helpful.
---------------
Windows MVP 2010-20

Over 100,000 helped in forums for ten years
I will not quit for those who are polite and cooperative.
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Hi MrWarren,
If I understand correctly, your meaning of color inverted maybe the effect of High contrast? If so, you should just turn off that setting. Otherwise, maybe you turned on the color filter setting.
Try to follow the steps from the pictures I attached.
Hope this will help!

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also check the color filters is Off

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