Netflix has no sound in Win7 Media Center

I've just got a new computer, and I can not get the sound to work in Windows Media Center when I'm streaming Netflix.  The sound works fine when I stream Netflix through Internet Explorer, and all other media formats have no problem with sound in Media Center, i.e. DVD, Blu-ray, Broadcast TV.

I tried updating the audio card driver, and that didn't help.  I did get the sound to work if I hook the monitor up through the HDMI port, but the sound goes to the monitor and the speakers are quite horrible...and when I hooked the speaker back up to the green 1/8" jack, the sound when away.  So, I tried just hooking up the monitor with a VGA instead so the sound would not be ported through the HDMI output, but that still did not work.  It's got to be something simple. 

Like I said, sound works on everything except Netflix in Media Center.  I'm running Windows 7 64-bit.

Answer
Answer

Hi,

 

Let’s try registering the following files and see if that helps.

 

1.      Click StartAll Programs and then Accessories.

2.      Right click on Command Prompt and select Run as Administrator.

3.      In the command shell execute the below mentioned commands

 

regsvr32.exe atl.dll

C:\WINDOWS\eHome\ehSched /unregServer

C:\WINDOWS\eHome\ehSched /service

C:\WINDOWS\eHome\ehRecvr /unregServer

C:\WINDOWS\eHome\ehRecvr /service

C:\WINDOWS\eHome\ehRec.exe /unregServer

C:\WINDOWS\eHome\ehRec.exe /regserver

C:\WINDOWS\eHome\ehmsas.exe /unregServer

C:\WINDOWS\eHome\ehmsas.exe /regserver

 

4.      Restart Media Center.

 

You can also Netflix regarding the same.

Netflix: Contact Us

 

Regards,
Syed N – Microsoft Support
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Last updated August 12, 2018 Views 1,902 Applies to: