NetBT 4311 Error causing new computer to restart

Hi there,

Recently built my first PC and I have been getting the following two 4311 NetBT errors which causes my PC to restart, this happens only when playing Valorant.

Windows 10 64 bit

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name. 

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C011010000250200C001000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name. 

I really have no idea what this means and trying to Google a fix has lead me nowhere. Any insight would be greatly appreciated. 

Thank you

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I have the very same issue.

I follow.

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Have you managed to solve the problem? I recently built my first PC and everytime i play rainbow six siege when I'm about 5 mins in game the PC crashes. I have the same two errors. I have tried everything on google and cant find any more info.

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Same issue playing Lord Of The Rings Online. It doesn't happen every day though, but often enough to be really annoying.

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Same issue here. Playing StarCraft 2 and/or Overwatch. Same dealy-o

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I have the same exact 2 errors except it occurs at Windows login and is denoted by a disturbing bloop error sound. I'm very curious as well what this is caused by and how to stop it.

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It went away for me after I re-slotted my RAM sticks and video card.

I took them out, cleaned the contact strips and put them back in, making sure they were seated firmly.

Hope that helps.

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Exact same issue exact same error codes. 
Seems to happen to me at random times no matter what I'm doing with my PC has happened when playing games/browsing reddit/streaming netflix/working in excel etc etc

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any update on this? 

I found this thread, but hope i do not have to reimage...

https://www.bleepingcomputer.com/forums/t/724465/frequent-bsod-with-netbt-event-4311-and-volmgr-event-161-in-the-log/

It happened when watching twitch and on Dota 2

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Same here,  I have been getting two 4311 NetBT errors on boot up. This seems to be a common issue in Windows 10.

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The same error is happening to me as well with the same games SC2 and Overwatch

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Last updated February 27, 2021 Views 7,692 Applies to: