So I contacted support and got connected to some Indian woman I could barely understand. On top of that, she was not very helpful and said that my key had been activated multiple times and it is no longer valid and did not offer to help me after I told her I was the only one with the code and I had tried to re-type in the code to see if it would 'reactivate' itself. None of the troubleshooting worked
https://i.gyazo.com/92d3041bc3e2455ccf47de8c795cffae.png
I just need some help reactivating my Windows please.