Need Help Please

Try the steps mentioned here:

(removed for SPAM in the cited page)

I got my issue fixed after changing overclocking setting in Bios. 

Hey I'm not overclocking but i will check the steps  thank you for you reply means a lot

Hi mikeyandrew, I am Rob, an independent and a 14 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

BugCheck 124 is most often a hardware problem though the software can be involved. Of course, you can't fix hardware with software.

Please note that memtestx86 does not catch all errors such as mismatched memory (possible even for sticks that appear to be identical) and when faster memory is placed in the system behind slower memory. So it is best to also swap sticks in and out to check for those even if all memory tests fail to show a problem

-------

Could be heat-related - try using a small fan to blow into the air intakes to see if that helps. Does it just act like it loses power or does it shut down in a normal manner? Heat-related does not always mean too much heat as it is very possible that a single resistor, capacitor, transistor, or etc. is just too sensitive to even normal levels of heat.

Remove ALL power and re-seat all cards, memory, and cables (both ends when possible) - actually remove and replace - do not just snug. Remove the dust bunnies and clean the vents. Check that the fans work (before and after opening the case). If a laptop about all you can do is re-seat the memory and clean the vents (still can try adding a small fan as a test).

This sounds like hardware so if the above does not help then you probably need
the help of a real computer shop (one that does its own in-shop service) or the
System Maker's Support.

==================================================

Troubleshoot blue screen errors <-- read this link
http://windows.microsoft.com/en-us/windows-10/t...

We can analyze the minidumps if you make them available from the OneDrive or other file sharing sites (such as MediaFire). If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and upload them from there.

Adding files to your OneDrive
http://windows.microsoft.com/en-us/windows-8/ge...

One-Drive - Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/sha...

Zip or upload the contents of C:\Windows\minidump
Use OneDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-U...

====================================================

BCCode: 124 0x00000124

his is usually heat related, defective hardware, memory, or even processor though it is "possible" that it is driver related (rare). Remove ALL power and re-seat all cards, memory and cables (on both ends) - actually remove and replace - do not just snug. Make sure the system has adequate ventilation - add a small fan blowing into intakes. Carefully inspect the motherboard and other cards for damage. Pay attention to the fatal hardware error implication. You may need a real computer shop or the System maker's Support.

Check the processor seating, heat sink, and the compound between the processor
and the heat sink which are common causes.

There have been a few instances where Norton/Symantec and other antivirus/security programs have caused this error.

BCCode: 124 0x00000124

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124.
this bug check indicates that a fatal hardware error has occurred. This bug
check uses the error data that is provided by the Windows Hardware Error
Architecture (WHEA).

BCCode: 124 0x00000124 <-- read this link
http://www.faultwire.com/solutions-fatal_error/...*1289.html?order=votes OR https://tinyurl.com/vgyyznk

======

Running OCCT for Home Use (Free) and the Stress Tests may help indicate a cause.

OCCT - Free for Home use
https://www.ocbase.com/

Running Stress Tests might help indicate a cause - use ALL of these.

PC Stress Test free software for Windows 10
https://www.thewindowsclub.com/pc-stress-test-f...

Here to help,

Rob

------
Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

Thank you for your reply Rob, so I'm going to download OCCT.  I'm to run all the tests right? , tomorrow I will take out all the components then put back in. I'm to test each Ram on their own? does it need to be a certain slot? sorry for the questions I have no clue about PC's and having to self isolate i cant ship off to a pc repair shop. once again thank you for your reply

Please post any memory.DMP files in C:\Windows or xxxxxxxxx.dmp files in C:\Windows\minidump so we can analyze them. See links for information in my previous post above.

Here to help,

Rob

these are the ones i did previously last week for some reason the new ones i cant compress but its the same error

https://www.dropbox.com/s/eu38gnb4ueqaw0d/051420-6031-01.zip?dl=0

The new dump files are here

https://1drv.ms/u/s!Ai7SCuR7EiqYiVwVy9BnD_cuAPNS?e=miixbF

Hey, i was just testing the Graphics card Memtest, and I got blue screened said this was the error - ntoskrnl.exe    ntoskrnl.exe+3dda20   

ntoskrnl.exe is a Windows component which indicates something else drove it into Fault. If it produces a DMP file please post for analysis.

All 4 were BugCheck 124 and virtually identical. Most often those indicate a hardware problem.

BugCheck 124, {0, ffffbd0eec1c6028, b2000000, 70005}
Probably caused by : GenuineIntel

ffffa90b`ebab6928  fffff807`71636d69Unable to load image \SystemRoot\system32\DRIVERS\atc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atc.sys
*** ERROR: Module load completed but symbols could not be loaded for atc.sys
 atc+0x156d69

atc.sys <-- BitDefender 

fffff807`5c030000 fffff807`5c039000   bdelam.sys <-- BitDefender 
fffff807`5d1f0000 fffff807`5d262000   Gemma.sys <-- BitDefender 
fffff807`5c000000 fffff807`5c009000   MbamElam.sys <-- Malwarebytes.

------

Processor Report :  (Note all the FATAL)
===============================================
Common Platform Error Record @ ffffbd0eec1c6028
------------------------------------------------------------------------------
Record Id     : 01d636c4a8dd6fe0
Severity      : Fatal (1)
Length        : 872
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 5/30/2020 21:23:36 (UTC)
Flags         : 0x00000000

===============================================
Section 0     : Processor Generic
------------------------------------------------------------------------------
Descriptor    @ ffffbd0eec1c60a8
Section       @ ffffbd0eec1c6180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

===============================================
Section 1     : x86/x64 Processor Specific
------------------------------------------------------------------------------
Descriptor    @ ffffbd0eec1c60f0
Section       @ ffffbd0eec1c6240
Offset        : 536
Length        : 64
Flags         : 0x00000000
Severity      : Fatal

===============================================
Section 2     : x86/x64 MCA
------------------------------------------------------------------------------
Descriptor    @ ffffbd0eec1c6138
Section       @ ffffbd0eec1c6280
Offset        : 600
Length        : 272
Flags         : 0x00000000
Severity      : Fatal

*************************************************************************
Error         : Unknown (Proc 0 Bank 0)
  Status      : 0x0000000000000000

------

1. Fully uninstall both BitDefender and Malwarebytes which are involved in this issue. Use only Windows Defender which in Windows 8/8/1 & 10 is a full antivirus. Use Malwarebytes as an on-demand scanner and not running resident at all times.

2A. Check the processor seating, heat sink, and the compound between the processor and the heat sink which are common causes.

2B. Try removing and reseating all cards, memory, and cables (both ends when possible) - actually remove and replace - do not just snug (on a PC) and clean out the dust bunnies and vents. (Of course, remove ALL power prior to opening the case.)

3. Check with MSI Support, their on-line docs and drivers, and ask in their forums about any known issues. Update the BIOS, chipset drivers, and all the major drivers (see driver update methods below). 

BiosVersion = 1.40
BiosReleaseDate = 09/08/2017  <-- current BIOS
SystemManufacturer = Micro-Star International Co., Ltd.
SystemProductName = MS-7A94
BaseBoardManufacturer = Micro-Star International Co., Ltd.
BaseBoardProduct = X299 RAIDER (MS-7A94)
BaseBoardVersion = 1.0
CPUID:        "Intel(R) Core(TM) i7-7820X CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: 3600

MSI Support
http://www.msi.com/index.php?func=service

MSI - Downloads (BIOS and Drivers)
http://www.msi.com/index.php?func=downloadindex

MSI - Forums
http://forum-en.msi.com/

MSI - Service
http://us.msi.com/index.php?func=service

MSI - Live Update On-Line
http://www.msi.com/index.php?func=downloadindex

MSI - Contacts - Set to North America - USA
http://www.msi.com/index.php?func=html&name=aboutus

4. Run the memory tests (see methods below).

5. Use OCCT and the Stress Tests from my previous reply above.

6. As needed use ALL the methods in the troubleshooters in my previous reply.

7. After ALL the above if needed run Driver Verifier to see if it can indicate a
CAUSE (see Driver Verifier methods below).

 ====================================================

Troubleshoot blue screen errors <-- read this link
http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors 

BCCode: 124   0x00000124

This is usually heat related, defective hardware, memory, or even processor though it is  "possible" that it is driver related (rare). Remove ALL power and re-seat all cards, memory, and cables (on both ends) - actually remove and replace - do not just snug. Make sure the system has adequate ventilation - add a small fan blowing into intakes. Carefully inspect the motherboard and other cards for damage. Pay attention to the fatal hardware error implication. You may need a real computer shop or the System maker's Support.

Check the processor seating, heat sink, and the compound between the processor 
and the heat sink which are common causes.

There have been a few instances where Norton/Symantec and other antivirus/security programs have caused this error.

BCCode: 124   0x00000124

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. 
This bug check indicates that a fatal hardware error has occurred. This bug 
check uses the error data that is provided by the Windows Hardware Error 
Architecture (WHEA). 

BCCode: 124    0x00000124 <-- read this link
http://www.faultwire.com/solutions-fatal_error/The-system-encountered-an-uncorrectable-hardware-error-0x00000124-*1289.html?order=votes     OR      https://tinyurl.com/vgyyznk

==================================================

 This utility makes it easy to see which versions are loaded : 

 Run DriverView - set VIEW to Hide Microsoft drivers - update those without 
 Dump in their names (and update BIOS and chipset drivers).

 DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For each driver in the list, additional useful information is displayed: load address of the driver, description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html
  
 For Drivers check System Maker as fallbacks and Device Maker's which are the most current. Right Click the Start Button - Device Manager - Display Adapter - write down the make and complete model of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click - Uninstall - REBOOT this will refresh the driver stack.

 Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard
 if 3rd party with their own software and drivers and any other major device drivers
 you have.

 Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for BIOS, Chipset, and software updates at System Maker's site while there.)

 Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - 
REBOOT after each installation.

 Always check in Device Manager - Drivers tab to be sure the version you are installing actually shows up. This is because some drivers rollback before the latest is installed (sound drivers particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as needed.

 Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER
- check manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm 
   
====================================================

Memory tests do not catch all errors such as mismatched memory (possible even for sticks that appear to be identical) and when faster memory is placed in the system behind slower memory. So it is best to also swap sticks in and out to check for those even if all memory tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so - over-night is best.   <-- best method
www.memtest.org

MemTestX86 - Test RAM With
http://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

Here to help,

Rob

------
Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

Hey sorry for the late update, I've took the pc apart put back everything looked fine. I'm waiting on the usb drive so i can test the RAM.everything seems fine till an hour ago and its happened 3 times now so I'm working down the list. btw when I test each ram stick is there a certain slot?