My windows 11 deactivated itself

Hi, I purchased a PC through reputable supplier a year ago, and a week or so back Windows deactivated itself after a Windows update.

I've been throught the troubleshooter many times.

I opened a support case #7059262978 which was closed despite no contact.

Can someone please contact me to resolve?

Under Activation state it says:

We can't activate Windows on this device because you don't have a valid digital licence or product key. If you think you do have a valid licence or key, select Troubleshoot below. Error code: 0x803FA067

Image Here is this info

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello,

You have the OEM-COA-NSLP license, by licensing terms requirement, you should have a sticker on the device it comes with. Look for this sticker on the device somewhere, back, front, bottom, etc. If you find it, it should have the product key.

Then go to Settings > System > Activation> Change product key, input the key and it should do the trick.
___________________________________________________
North America Central Time Zone (UTC-6)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 17, 2025 Views 32 Applies to: