My WIFI Router not working on windows 10

I have downloaded latest version of My wifi router from the official website. It was running absolutely fine on windows 7. Recently I have upgraded to windows 10 and this app does not work. When I open the app and try to activate wifi router it shows an error "Failed to start your wifi hotspot 1002. Your computer's wireless card does not support wifi hotspot creation"

Please help.


Hi Alif,

Thank you for posting your query in Microsoft Community.

It is unfortunate that you are facing this issue. I will be glad to assist you.

Method 1: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

  1. Press “Windows + X” and select  Device manger.
  2. Select Network Adapter and expand the driver icon.
  3. Right click on the driver icon and click on Update.
  4. Follow the onscreen instructions to update the driver.

If that issue persist try to install in Compatibility mode

Method 2::Compatibility mode

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:
1. Download the driver from the manufacturer’s website and save it on your local disk.
2. Right click on the setup file of the driver and select “Properties”.
3. Select “Compatibility” Tab.
4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
5. Let the driver install and then check the functionality.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

Rakesh C N

Microsoft Community.

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Question Info

Last updated January 21, 2021 Views 32,362 Applies to: