My wifi is fine one second then gets a yellow arning sign on it the next and now internet explorer wont load up Roblox. Computer has just been acting up overall

I just got this laptop a few days ago and ever since the Wi-Fi has been going off and on the Wi-Fi would be working okay for awhile then it would have a yellow caution sign on it and wouldn't work. I didn't know how to fix it and couldn't find anyone with my specific problem so I would just switch to my other Wi-Fi network we have our regular one then our second one with the same name but with 5G at the end and then that one would just get the yellow caution sign and I would have to disconnect and switch back to the other one. Not only that I have been trying to play a video game called Roblox on it which is quite hard already with the Wi-Fi going on and off but the game also freezes a lot when I try to play it and then I have to restart it by holding the power button. And now my internet is back for now since I switched networks but I need a more permanent solution other than switching networks and while I have my Wi-Fi now the Roblox website is the only website that won't load it will show me the home screen with only a picture of my avatar and the "Hello _____________!"  But then it just shows 3 loading dots and that's it no games or friends or anything. I was really excited about this computer but now I'm just disappointed that I can't get anything done. I have a windows 10 hp laptop  and I'm using internet explorer can someone please help?
 

Question Info


Last updated July 15, 2019 Views 7 Applies to:
Hi PD. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

I'll give you everything possible to try in order of priority so that hopefully something works. If you need help performing any steps I'll be standing by here to guide you:

Enable IPv6 in the network adapter settings: https://www.tenforums.com/tutorials/90033-enabl...

Run the fixit from https://support.microsoft.com/help/929852 (Re-enable IPv6 on all nontunnel interfaces) and reboot.

Which network icon is showing in System Tray: the Wireless waves or Ethernet TV with plug? Left click to see if any Networks show up to sign into.

If not right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

Check that the wireless button on a laptop is toggled on. It may be a Function (Fn) key or it may be an actual switch on the side.

Try powering off modem, router and PC and then restarting in that order with 1 minute in between each.

Try all of these steps: https://support.microsoft.com/en-us/help/10741/...
https://www.kapilarya.com/how-to-reset-network-...

Update your network adapter drivers from the PC maker's Support Downloads web page using the full model number, HP Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

If you have the latest network driver then try on it's Driver tab also to Roll Back, or Uninstall and then restart PC to reinstall the driver. Try also all older drivers from Update Driver > Browse > Let Me Pick list working backwards.

Go to Settings > Network & Internet > WIfi > Manage Known Networks, highlight and remove the network having problems, restart PC to see if it shows up again.

Try plugging in by ethernet cable to the router to compare, then plug the ethernet cable into the modem (if separate) to see if this might be an issue with the router.

You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected and optimized.

Another option is you could replace the wireless adapter with an inexpensive USB nano adapter like this one: https://www.amazon.com/dp/B06XSFPDFX/ref=asc_df...

Or you can use an Ethernet cable as necessary which should connect automatically.

if this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

To optimize your new PC and check for any problems:

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

Make sure you have the latest version 1809 Update or if you do, repair it by installing the Media Creation Tool from this link http://windows.microsoft.com/en-us/windows-10/m... choosing Download Tool Now, install the tool, open it and choose Upgrade this PC Now. This will save your files and apps while bringing you up to the latest version by the most stable method. It will also bring all of your Updates current and solve most problems since it reinstalls Windows.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
_________________

Windows MVP 2010-20

Over 100,000 helped in forums in 10 years
I do not quit for those who are polite and cooperative.
I will walk you through any steps and will not let you fail.

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Hi, ThePandaDog2,

I am an Independent Advisor.

Internet Explorer 11 is being retired and members are encouraged to use Micrhttps://support.microsoft.com/en-us/lifecycle/search?alpha=Internet%20Explorer%2011osoft Edge browser.

See FAQ found here:
https://www.microsoft.com/en-us/WindowsForBusin...

1. Settings > Network & Internet > Scroll down and click on Network Troubleshooter.

2. HP - Troubleshooting your Wireless Network and Internet Connection
https://support.hp.com/us-en/document/c02543015

I'd also advise contacting your Internet Service Provider (ISP) Tech Support team and have them troubleshoot the connection from their end.


3. Run the following scans
https://answers.microsoft.com/en-us/windows/for...?

4. When using Internet Explorer, had you tried other browsers to determine if they work with Roblox website?
a. Clear browser cache files
https://kb.iu.edu/d/ahic#desktop
b. Reset browser if still experiencing issues.
https://www.computerhope.com/issues/ch001748.htm

5. Re-register Windows Store apps
Right click on Start > Select PowerShell (Admin)
Copy/paste the following into the window then press Enter

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Wait for the command to finish executing. Ignore the errors in red. Reboot when the command is done. Retry Roblox application.

6. Play Roblox and when the application Hangs/Freezes, go to Event Viewer.
Right Click on Start > Select Event Viewer
Click the > Next to Windows Logs > Select Application Log
Look for Hang error related to Roblox
The Faulting app and/or Event ID are helpful in these situations.

Using Event Viewer to Troubleshoot Problems.
https://www.howtogeek.com/school/using-windows-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Pat
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