My touchpad works fine when I use it to tap individually. but doesn't click when it's dragged then clicked (while still holding on). Same for when a key is pressed down, it doesn't click.

I'm using a Lenovo yoga 7i and up until a few weeks ago, my touchpad hasn't been able to click properly as stated in the question.

I have already tried updating and uninstalling + resetting my laptop but it still doesn't do anything, as well as trying to find similar problems from other forums to try use and fix my problem to no avail (using registry editor, control panel, setting my sensitivity to low, etc).

Is there any proper way that I can fix this problem?

Hello, E.Z.S

Welcome to Microsoft Community.

It could be a hardware issue. The touchpad's physical components might be faulty, especially if you've tried all the software fixes and the problem persists. Here are a few steps to check:

  1. Try an external mouse: Connect an external mouse and see if it works fine. If it does, the issue is likely with the touchpad hardware.

  2. Check BIOS settings: Enter the BIOS settings and see if the touchpad works there. If it doesn't, it's probably a hardware problem.

  3. Update drivers: Go to the Lenovo support page, enter your device model, and download the latest touchpad drivers. Install them and restart your laptop: Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US

Also, Lenovo has a hardware diagnostic tool that can help you check and diagnose various hardware components. You can download it from Lenovo's official website: Lenovo Diagnostics for Windows - Desktops, Notebooks, Workstations - Lenovo Support US. This tool can help you determine if there's a hardware issue with the touchpad. If it finds a problem, you can contact Lenovo support for further assistance.

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Yuhao L

Microsoft Community Technical Support

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Hello,

You may need uncheck this option in Control Panel.

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Last updated April 16, 2025 Views 75 Applies to: