Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
Please try the following methods below.
**Restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and look for Windows Explorer
Right click then select Restart.
**Repair all Windows apps via PowerShell
Press Ctrl+Shift+Esc to open Task Manager then click File
Select "Run new task" then type: powershell
Make sure to put a check mark on the "Create this task with administrative privileges" box
Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.
Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_. InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}
Restart your computer
**Please try creating a new local administrator account then check if the issue persists.
https://support.microsoft.com/en-us/windows/man...
Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.
Kind regards,
John DeV
Independent Advisor
