My PC give me this error hypervision error and sais it's collecting error info but the percentage doesn't rise

My PC gave a hyper vision error and sais it's collecting error info but the percentage doesn't rise

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Hello Simon Kruger,

 

Welcome to Microsoft Community.

 

I understand your situation, and hypervisor errors can be frustrating. Let's try to resolve this issue together.

Restart your computer: Sometimes, a simple restart can fix temporary glitches. Try it and see if the error still occurs. If it does, please let me know under what circumstances it happens and the specific usage scenario when the problem occurs.

Disable and re-enable Hyper-V (if the issue occurs frequently and you do not need virtualization features, you can turn it off):

Hyper-V might be causing this issue. Please follow these steps to disable and re-enable it:

Open Control Panel.

Go to Programs and Features.

Click on Turn Windows features on or off.

Uncheck Hyper-V and Windows Hypervisor Platform.

Restart your PC.

After restarting, go back to the same settings and re-enable Hyper-V.

Restart your PC again.

If the issue persists, you can obtain a small dump file by following these steps, which will help you share the relevant DMP information:

Press Windows + R and type sysdm.cpl.

Go to System Properties and click on the Advanced tab.

Find Startup and Recovery and click on Settings.

Under Write debugging information, select Small memory dump.

The directory will change to %SystemRoot%\Minidump.

You can remember this location. If you encounter a blue screen again, you can restart your computer and enter this location in the file explorer. You will see the .DMP file created in this folder. Upload this file to a cloud drive and provide us with the link, and we will analyze it and provide further suggestions.

 

Best wishes

 

Leo Z | Microsoft Community Support Specialist

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Question Info


Last updated December 21, 2024 Views 15 Applies to: