I have a MotoG7 Android phone. I have linked it to my Windows 10 Laptop (HP Z-Book) via YourPhone. This has been successful insofar as Notifications work, I can send and receive SMS, and see my photos.
I now want to be able to use it to make and receive calls, but I cannot get it to connect. It stays stuck on the following screen.
Yes, my phone is nearby and Bluetooth is on. If I turn off Bluetooth, or disconnect YourPhone, the message changes immediately to "We weren't able to connect to your phone".
My laptop is listed as a paired device by my phone, and vice-versa. I use a Bluetooth keyboard and mouse, both or which are working properly.
I've tried;
- disabling and re-enabling Bluetooth
- forgetting and re-pairing my phone from my laptop, and vice versa
- uninstalling and re-installing YourPhone on both my laptop and phone
- unlinking and relinking my phone to my account
- Turning it off and then on again (in other words restarting both laptop and phone)
- All of the above (ie starting, as far as I can tell, from a clean sheet)
As I've mentioned, the rest of YourPhone works perfectly, just calls.
Can anyone help?