my mcafee scan keeps freezing windows problem

my mcafee scan keeps freezing at item52045 windows\system32\NIsLexicons0024.dll mcafee say its a microsoft problem any help appreciated
Answer
Answer

Hi,

1.       Did you make any software or hardware changes on your system prior to this issue?

2.       Since when are you facing this issue?

 

I would suggest you to try the steps provided below and check if it helps

 

Step 1:

Try to run SFC scan from the below link:

 http://support.microsoft.com/kb/929833

 

 

Step 2:

 

Also I would suggest you to update McAfee antivirus software from the below link:

http://www.mcafee.com/apps/downloads/security-updates/security-updates.aspx

 

You may also run the performance troubleshooter from the following link:

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

 

 Hope this information is helpful.

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Last updated March 24, 2025 Views 1,470 Applies to: