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My machine started to Blue Screen recently

I really have not had any issues until a few weeks ago. I have experienced a few random Blue Screens recently. I am hoping someone can help with this. Thank you...

My Machine

Processor: Intel i9 12900Ks

Ram: 64 Gb DDR5

Board: MSI Tomahawk

HD: Samsung SSD

Graphics: MSI 3060 12 Gb

The error produced is:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff802b3a0d83d, 0xffffaa80880d88d0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\031525-13265-01.dmp. Report Id: 1adce840-34cc-4032-8ed6-8a0d32ce01cb.

DMP File

031525-13265-01.dmp

I also have the System Event Logs if needed

FangBlueScreen.evtx

Thank you

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Hi,
My name is Igor, it's a pleasure for me to help others and I'll try to help you. I am merely a fellow user trying to provide insight and information that may be helpful to others. I answer during my free time, so some delays are possible.

Dump shows memory data corruption. Please use driver verifier to gather additional information. https://support.microsoft.com/en-us/help/244617...
Run verifier /standard /all /bootmode resetonbootfail command, reboot PC and use it as usual (it will be slower). If blue screen happens please share memory dumps to OneDrive for analysis.
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Hello,

Thank you for your quick response. As soon as I made the changes with Verifier and rebooted my machine, it immediately Blue Screened. It did record a DMP file, it is below.

Question, how do I undo the changes made by Verifier?

DMP file:

031625-24000-01.dmp

Thank you for the help.

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Hello,

So I tried it again, I ran the Verifier from the CMD line and it booted into windows successfully this time. I did a few things that seem to trigger the Blue Screens, one is running HD benchmark tests from Samsung Magician, it did blue screen on the second HD test I ran and I did capture the DMP file. Thanks in advance!

DMP:

031625-21843-01.dmp

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Dumps show memory data corruption. Please run Windows memory diagnostic tool and switch it to extended mode when it starts (F1 key). Note, test hang at ~21% for more than 5-8 hours means memory error too.
Turn off XMP mode in BIOS if it is turned on.
And please check that your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.
Tell the result.
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Hello,

I did run a memory diagnostic as you said. I turned off XMP and made sure the voltage settings were set to default. The test never completed, it hung at 21% the entire time that I was gone to work, that's about 9 to 10 hours. I finally had to abort the test. I did attach the file it created but I don't believe there is anything in it. Thank you for your help.

Memory Test Event Log:

Microsoft-Windows-MemoryDiagnostics-Results%4Debug.evtx

Thank you.

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Sorry for the late answer. This event tells that the test was ran but has no information about its result. Do you have other events?

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Thank you for all your help. I have solved the issue. I removed the set of memory I had purchased recently and the machine has run flawlessly ever since. Just as a side note: the memory I had purchased was identical to the set I already had in the machine. I had a feeling that was the cause, I have returned the memory and reported the issues to the retailer.

Thanks again for you help.

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Question Info

Last updated March 28, 2025 Views 19 Applies to: