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My machine has been trying and failing to install Service Pack 1 for Microsoft Access Database Engine 2010 (KB2460011) 32-bit Edition for over a year now.

I've never even put Microsoft Access Database Engine 2010 on my machine, and certainly not the 32-bit edition. so of course the update fails. Still, Windows Update continues to try to install it. So far I've tried clearing out the update database, but it just keeps looking for the same update after restart and failing to install it.

I've seen a couple articles where people deal with this exact same update error, but they're so dated now that the links don't quite work and the Windows versions are out of date.

I would very much like to correct my machine's mistaken desire to install this update, or at least to prevent this one update from haunting my update system and throwing the constant update error.

Answer
Answer

Hi

Thanks for your reply.

If the above methods are still ineffective, you can continue to try the following solutions to narrow down the scope of the problem.

Check installed programs and features: Make sure that Microsoft Access Database Engine 2010 is not installed on your system, especially the 32-bit edition. If it is, uninstall it.

  • Press Windows + R on your keyboard to open the Run dialog.

  • Type "appwiz.cpl" and press Enter to open the Programs and Features window.

  • Look for any entries related to Microsoft Access Database Engine 2010, especially the 32-bit edition, and uninstall them if found.

Windows Update troubleshooter: Use the built-in Windows Update troubleshooter to automatically detect and fix common update-related problems.

  • Press Windows + I on your keyboard to open the Settings app.

  • Go to Update & Security > Troubleshoot.

  • Under "Get up and running," click on "Windows Update" and then click on "Run the troubleshooter."

Clear the Windows Update cache: Clearing the Windows Update cache might help resolve issues with stuck or corrupt update files.

  • Open Command Prompt as an administrator: Press Windows + X and choose "Command Prompt (Admin)" or "Windows PowerShell (Admin)."

  • Type the following commands one by one, pressing Enter after each:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Check for system file corruption: Run the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools to check for and repair any corrupted system files Open Command Prompt as an administrator Run the following command to check system files:

sfc /scannow
DISM /online /cleanup-image /restorehealth

Check for malware: Sometimes malware or viruses can interfere with Windows Update. Perform a full system scan with your preferred antivirus software to ensure your system is clean.

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Answer

Hi

Welcome to Microsoft community.

We fully understand the inconvenience the issue has caused and that the current situation can be frustrating.  

From your description, you can currently use the following hidden update tools to hide this update.

This can prevent you from being further disturbed by it.

Download Link below

  1. Save the wushowhide.diagcab file on the computer.

  2. Double-click the “.diagcab” file to launch the “Show or hide updates troubleshooter” tool.

  3. Click the Next button.

  4. Click the Hide updates option.

  5. Select the Windows 11 update to hide from the system.

  6. Click the Next button.

  7. Click the Close button.

Once you complete the steps, the update will disappear from Windows Update. However, when a newer version becomes available, Windows will automatically download and install it.

Please feel free to let me know if you have any further updates, thanks. 

Best regards

Derrick Qian | Microsoft Community Support Specialist

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Question Info

Last updated October 10, 2024 Views 1,477 Applies to: