my laptop is Lenovo windows 11, Problem is plugged in but the battery at 0% available shows when ever plugged out it will turn off how can resolve the problem

please respond quickly

|

Ran the Levona update utility, Vantage?

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

i cant understand above reply

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello there, I'm Gopal an Independent Advisor. I will try my best to help you.

I would recommend you try the following steps and see if that helps

Step 1: Reset the battery management

Shut down your laptop.
Disconnect the power adapter and remove the battery(if applicable).
Press and hold the power button for about 30 seconds.
Reinsert the battery and reconnect the power adapter.
Turn on your laptop and check if the battery starts charging.

Step 2: Update the driver

Press the Windows key + X and select "Device Manager" from the menu.
Expand the "Batteries" category.
Right-click on the battery driver and select "Update driver."
Choose the option to search automatically for updated driver software.
Follow the on-screen instructions to complete the driver update process.

Step 3: Perform a BIOS update

Visit the official Lenovo support website(https://support.lenovo.com/in/en/solutions/ht50...) and search for your specific laptop model to find the latest BIOS update and instructions on how to install it.


I hope this will help you to sort out the issue. Please let me know if you need further assistance. Thank you!


Regards,
Gopal

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 2, 2024 Views 16 Applies to: