My laptop has not yet received the 24H2 update, even though other laptops of the same model received the 24H2 update a long time ago

why i am facing this problem.

Hello,

Could you open msinfo from the Start Menu and take a screenshot of it and attach it here?

This way, I can see if the computer that you have is compatible with Windows 11, version 24H2.

Hope to hear back from you.

Airbus A350 (Random_One0113's alt)

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Hi, I am Dave, I will help you with this.

If you want to manually perform the update, the most successful method to install version 24H2 is to use the Windows 11 ISO.

Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:
https://www.microsoft.com/software-download/win...
to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.
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Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated April 16, 2025 Views 109 Applies to: