My CPU usage is spiking whenever I open a app (eg- EDGE)

Hi ThunderSplash, I am Rob, an independent and a 14 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

The problem could be hardware, software, or even a combination of both.

Be sure to check with BOTH your system/motherboard maker's support and on-line drivers as well as AMD's similar. Update the Chipset drivers if available (this has been an issue of late). Also update the BIOS and major drivers (see methods below).

AMD Support
https://www.amd.com/en/support

AMD Drivers - set to "Chipset"
https://www.amd.com/en/support

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1. Remove ALL power then re-seat the cards, memory, & cables (on both ends when possible) - actually remove and replace - do not just snug.

2. Check the processor, heat sink, and the compound between them. Ensure that there is more than adequate cooling. Try adding a fan blowing onto the CPU are of the motherboard.

3. Running OCCT for Home Use (Free) may help indicate a cause.

OCCT - Free for Home use
https://www.ocbase.com/

Running Stress Tests might help indicate a cause - use ALL of these.

PC Stress Test free software for Windows 10
https://www.thewindowsclub.com/pc-stress-test-f...


4. Software troubleshooting :

If using an SSD or hybrid hard drive be sure it has the latest firmware.

Try the Clean Boot method to see if a startup program is involved - if so it is a
process of elimination :

Right Click the start button - Command Prompt (Admin) OR Windows PowerShell (Admin) - at the prompt type in

MSCONFIG

and hit enter

How to perform a clean boot in Windows
https://support.microsoft.com/en-us/kb/929135

Other programs to help :

Autoruns - Free - See what programs are configured to startup automatically
when your system boots and you login. Autoruns also shows you the full list
of Registry and file locations where applications can configure auto-start settings.
http://technet.microsoft.com/en-us/sysinternals...

Process Explorer - Free - Find out what files, registry keys and other objects
processes have open, which DLLs they have loaded, and more. This uniquely
powerful utility will even show you who owns each process.
http://technet.microsoft.com/en-us/sysinternals...

Process Monitor - Free - an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread activity. It combines the features of two legacy Sysinternals utilities, Filemon and Regmon, and adds an extensive list of enhancements including rich and non-destructive filtering, comprehensive event properties such session IDs and user names, reliable process information, full thread stacks with integrated symbol support for each operation, simultaneous logging to a file, and much more. Its uniquely powerful features will make Process Monitor a core utility in your system troubleshooting and malware hunting toolkit.
https://docs.microsoft.com/en-us/sysinternals/d...

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Do all of these :

If you had a 3rd party antivirus on the OS you upgraded OR if you have one
now uninstall it and then run its maker's removal tool. Use Windows Defender
which in Windows 8/8.1/10 is a full antivirus. Despite all the hype out there
Windows Defender and the Windows Firewall are true superstars.

List of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki...

Uninstallers (removal tools) for common antivirus software
http://kb.eset.com/esetkb/index?page=content&am...

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Check this :

Right Click Start button - Control Panel - Troubleshooting - on right side click View all - "Hardware and Devices".

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Tips to improve PC performance in Windows 10 <-- read this link
https://support.microsoft.com/en-us/help/400201...

The below is additional help with some of the methods in the "Tips to improve...." link.

Windows Key + X - Command Prompt (Admin) OR Windows PowerShell (Admin)

(Run these one line at a time.)

SFC /scannow

Note if that shows uncorrected errors - do the below regardless.

When that completes run these :

DISM /online /cleanup-image /scanhealth

DISM /online /cleanup-image /restorehealth

Note if that shows any uncorrected errors - do the below regardless.

Then restart the computer.

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Be sure you are running the latest available BIOS, chipset drivers, and all the major device drivers.

Check with System Maker (Motherboard Maker for custom systems) for updates to the BIOS, low level chipset drivers, and the major on-board and separate device drivers. Run DriverView - set VIEW to Hide Microsoft drivers - update those without Dump in their name.

DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For each driver in the list, additional useful information is displayed: load address of the driver, description, version, product name, company that createdthe driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current. Right Click Start Button - Display Adapter - write down the make and complete model of your video adapter - double click - Driver's tab - write down the version info.Now click UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click - Uninstall - REBOOT this will refresh the driver stack.


Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard
if 3rd party with their own software and drivers and any other major device drivers
you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and
then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their
latest versions. (Look for BIOS, Chipset, and software updates at System Maker's
site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -
REBOOT after each installation.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER -
check manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...

Here to help,

Rob

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Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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