My computer doesn't wake up from sleep mode

This has been going on for a few days where I'll use the start menu to put my computer into sleep mode, but I then can't wake it up. I press the power button to wake it up, nothing happens. I try to use my mouse and keyboard, they don't respond despite having them set to be able to wake my PC up from sleep mode. The only way I can use my PC again is by holding down the power button to turn it off then turning it back on again.

The strangest thing is that after I boot it up after this, the windows logo appears as if it's starting up, and when I log in everything is the same as if it was just in sleep mode. Apps are still open, browser tabs still up, I'm not sure what's happening.

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Answer

Carlo TJ

Independent Advisor

Good Day The Squirrel King,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here are the steps you can try.

-Press Windows key + X
-Go to Settings
-Click Update and Security
-Click Troubleshoot then “additional troubleshooter
-Look for Power , click it and run the troubleshooter.

Restore the power plans.

Click Start type CMD and run as administrator
-Copy and paste the command below and hit Enter.

powercfg -restoredefaultschemes

Disable fast startup
Open “Control Panel” and click “Power Option”,
Click “Choose what the power buttons do”
Click “Change settings that are currently unavailable”
Uncheck the box to “Turn off fast startup”

-Press Windows key + X
-Go to Device Manager
-Expand the Network Adapters
-Look for the Wireless driver that was installed
-Right click and go to Properties
-Click Power Management Tab
-Check the box to allow this device to wake up the computer.

Restart your computer and observe.

I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.

*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

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