If this is not a driver issue then there is a setting or hardware problem and you
will need to contact Canon.
As OEM Canon is responsible for the proper operation of the printer and their
supplied drivers. Check with Canon Support, their on-line documentation, and
drivers.
Good chance you need to update or re-install the latest available driver.
Hope this helps.
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Rob Brown - Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021 Microsoft MVP Windows and Devices for IT 2009 - 2020
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