my built in speaker of dell laptop not working

I recently downloaded the deskfx audio enhancer software and when i installed it my speakers seemed to be running on low vollume, then i incresed the main vollume to 100 but still the sound was exceptionaly low, So i uninstalled the app but the problem is , after uninstalling the app the speaker was not running at all.when i clicked on the sound button on the taskbar it opened windows troubleshooter and it showed no speaker found at first and after that when i troubleshooted again it showed troublshooter couldnt identify the problem.

so i got to the control panel and opened the sound tab and i saw there was no speaker listed there as it should have.

*SEE THE SCREENSHOT

I tried to put a headphone but it still showed nothing.

What Do i DO?

*p.s.- After i uninstalled the realtek audio driver and restarted windows sound came back but again exeptionaly low sound output.

what do i do?

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Carlo TJ

Independent Advisor

Good Day IndranathMaiti,

My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.
-Press Windows key + X
-Go to Settings
-Click Update and Security
-Click Troubleshooter then Additional troubleshooter.
-Look for Playing Audio and run the troubleshooter.

-Go to Control Panel
-In Control Panel, select Large icons from the View by drop down menu.
-Select Sound.
-Select the Playback tab
-Right click the Speakers and click Enable.
-Right-click it again and select Set as Default Device.
-Right click Speakers and click Properties.
-Click the Levels tab, then drag the volume slider towards the largest value.
-Click on Advance Tab
-Uncheck the box to "Allow Application to take exclusive controls on this device"
-Click OK.

Restart your computer and test the audio.

If issue persist, let's download the updated driver from the manufacturers website.
What is the exact model of your computer?

To check the system model proceed with these steps.
-Press Windows key + R
-Type msinfo32 and hit enter.
-Look for the System Model and post it here.

I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.

*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

my built in speaker of dell laptop not working

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