My alexa app windows 11 dosent work

My amazon alexa app was working fine couple of days back , now When I open the app it shows red line which means microphone is off, but in windows setting it shows alexa is usning the mic currently, when turn it off and again enable it after that red line goes away, then I click the click to talk button it opens the voice command screen and it gets turned off immediately , I've tried reinstalling the app, It dosent work. Can someone help on this

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

Contact Amazon support so they can help you in this case.

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Last updated April 17, 2025 Views 123 Applies to: