I have several machines that get daily "Application Error" crashes with faulting module: MSVCR80.DLL version: 8.0.50727.6195. These crashes are mostly Word/Outlook/Excel, but also happen for Explorer.exe, Acrobat, and even Wordpad.
I have done several things to try to fix this issue. First I installed Visual C++ 2005 redistributable pack, I also tried 2008 and 2010. I've tried office in safe mode and no add-ons for office products. I've updated everything; windows, office, acrobat, etc. I've read every article on the internet about this, but I can't figure it out. I know this is related to MS side by side, but it always comes back to MSVCR80.dll.
Here are some examples:
Faulting application name: WORDPAD.EXE, version: 6.1.7601.17514, time stamp: 0x4ce797e0
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00008aa0
Faulting process id: 0x13c8
Faulting application start time: 0x01cf8fbbd1306f18
Faulting application path: C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00008aa0
Faulting process id: 0xf3c
Faulting application start time: 0x01cf8f05c55cfe41
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
and the dump file for this:
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* Exception Analysis *
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*** ERROR: Symbol file could not be found. Defaulted to export symbols for lcshellx.dll -
Unable to load image C:\Windows\System32\ieframe.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ieframe.dll
*** ERROR: Module load completed but symbols could not be loaded for ieframe.dll
Unable to load image C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_51cd0a7abbe4e19b\ATL90.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ATL90.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for GROOVEEX.DLL -
*** WARNING: Unable to verify timestamp for msvcr90.dll
*** WARNING: Unable to verify timestamp for msvcp80.dll
Unable to load image C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AcroIF.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AcroIF.dll
*** ERROR: Module load completed but symbols could not be loaded for AcroIF.dll
Unable to load image C:\Program Files\Adobe\Acrobat 10.0\Acrobat\ACE.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ACE.dll
*** ERROR: Module load completed but symbols could not be loaded for ACE.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for msgfilt.dll -
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d6727a7/msvcr80_dll/8_0_50727_6195/4dcddbf3/c000000d/00008aa0.htm?Retriage=1
FAULTING_IP:
msvcr80!_invalid_parameter_noinfo+c [f:\dd\vctools\crt_bld\self_x86\crt\src\invarg.c @ 99]
72638aa0 83c414 add esp,14h
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 72638aa0 (msvcr80!_invalid_parameter_noinfo+0x0000000c)
ExceptionCode: c000000d
ExceptionFlags: 00000000
NumberParameters: 0
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc000000d - An invalid parameter was passed to a service or function.
EXCEPTION_CODE: (NTSTATUS) 0xc000000d - An invalid parameter was passed to a service or function.
MOD_LIST: <ANALYSIS/>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
FAULTING_THREAD: 000016f4
DEFAULT_BUCKET_ID: STATUS_INVALID_PARAMETER
PRIMARY_PROBLEM_CLASS: STATUS_INVALID_PARAMETER
BUGCHECK_STR: APPLICATION_FAULT_STATUS_INVALID_PARAMETER
LAST_CONTROL_TRANSFER: from 72638aa0 to 72638aa0
STACK_TEXT:
048cf35c 72638aa0 00000000 00000000 00000000 msvcr80!_invalid_parameter_noinfo+0xc [f:\dd\vctools\crt_bld\self_x86\crt\src\invarg.c @ 99]
048cf374 100126b6 0269cae0 0269ca80 72638a94 msvcr80!_invalid_parameter_noinfo+0xc [f:\dd\vctools\crt_bld\self_x86\crt\src\invarg.c @ 99]
WARNING: Stack unwind information not available. Following frames may be wrong.
048cf58c 027631e0 0b963860 000767e0 000768f8 lcshellx+0x126b6
00000000 00000000 00000000 00000000 00000000 0x27631e0
FOLLOWUP_IP:
msvcr80!_invalid_parameter_noinfo+c [f:\dd\vctools\crt_bld\self_x86\crt\src\invarg.c @ 99]
72638aa0 83c414 add esp,14h
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: msvcr80!_invalid_parameter_noinfo+c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: msvcr80
IMAGE_NAME: msvcr80.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 4dcddbf3
STACK_COMMAND: ~29s; .ecxr ; kb
FAILURE_BUCKET_ID: STATUS_INVALID_PARAMETER_c000000d_msvcr80.dll!_invalid_parameter_noinfo
BUCKET_ID: APPLICATION_FAULT_STATUS_INVALID_PARAMETER_msvcr80!_invalid_parameter_noinfo+c
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d6727a7/msvcr80_dll/8_0_50727_6195/4dcddbf3/c000000d/00008aa0.htm?Retriage=1
Followup: MachineOwner
This seems related to Acrobat, but I have several people with the same problems who don't have acrobat installed.