msinfo32.exe System Information not working - error Can't Collect Information, claims WMI is problem but is running

Why did you abandon your other post here:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/unable-to-access-msinfo32-error-message-cant/56060474-bdda-4094-92ec-52ab8211a713

You may just need to reset the Windows Management Instrumentation (WMI) Repository.

Click the Start orb/button and in the box enter cmd and Open a command Prompt window as Administrator:

From the Command Prompt Window enter the following commands one at a time pressing Enter after each:

net  stop  winmgmt     (stop the WMI Service)

Respond in the affirmative to the warning message about stopping the:

Security Center

IP Helper

Then in the box enter these commands one at a time:

winmgmt   /resetrepository    (it will report the WMI repository has been reset)

net   start   winmgmt              (it may report the WMI Service is already started - that's okay)

exit        (closes the Command Prompt Window)

See how msinfo32 works now.

Note that it could take a while (several to many minutes) for the msinfo32 command to populate as the Windows Repository is resetting and MOFs are compiled:

If that is what you see, wait patiently for the information to populate.

Then be sure to restart your system so the other important Services get restarted and check msinfo32 again.