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mp3 player wont play all music installed on it

I have several music cds on WMP that all work fine. I can sync all my music to my mp3 player with lots of space to spare, however only 3 of the cds will play on my mp3 player. All the music as far as I'm aware is mp3 format so I cannot understand why the music wont play, I know all cds are on the mp3 because WMP says "already on device" when I try to sync again. Any help and advice would be very much appreciated as I don't know how to get the music to play on my mp3. Thankyou.
Answer
Answer

Hi,

 

Step 1: Verify if the bit rate of the file is same as the one supported by MP3 player.

The bitrate is the amount of data used to create the audio stream. If they are different, in some case it would not play.

 

Step 2: Try copying the files through windows explorer and then check if it is playing in the MP3 player.

 

 

 

Diana

Microsoft Answers Support Engineer

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Last updated April 22, 2025 Views 3,013 Applies to: