I'm experiencing a weird issue with the touchpad settings in Windows 10. My computer is an HP Spectre X360 laptop, 2017 model I believe, and the touchpad is a Synaptics HID TouchPad. Last night, I tried to turn my touchpad off (didn't need it, since I have a Bluetooth mouse), and neither the normal on/off switch nor the "enable touchpad while a mouse is connected" checkbox worked - the touchpad refused to turn off. I ignored it for a little while, then shut down my computer for the night. This morning, I turned my computer back on to discover that the vast majority of the touchpad settings in the normal Windows settings menu are completely missing, leaving only a dropdown box for changing the touchpad sensitivity.
Having been unable to find any solutions on Google, I asked a Microsoft agent for help; they directed me to try and download/install the latest version of the appropriate touchpad driver for my machine from the HP website. Turns out the driver I was using was the latest version (Synaptics TouchPad Driver (Windows 10 v1809/v1903)) - the reinstall did nothing, even after another reboot. I also asked my mom, since she works in IT; she informed me that the Mouse Properties dialog box will have touchpad driver settings on some computers, but it doesn't on mine. I searched Synaptics in the Windows Search box at the bottom left, following advice from another Google search for what to do, and the first hit was a dialog box called Synaptics Pointing Device, which seems to have all of the missing settings, albeit in a very different interface. I'm not sure if that existed before last night or not, since I never had a reason to go looking for it.
So the touchpad settings seem to have suddenly migrated, without my doing anything or asking them to. I'm still somewhat annoyed, since I just had to waste two hours of an otherwise busy day on this and the Synaptics Pointing Device dialog won't let me pin it to the Start menu, which was where I had the touchpad settings menu pinned for easy access (I like to be able to switch back and forth quickly between mouse/disabled touchpad for gaming and no mouse/enabled touchpad for bringing my laptop to class). I can pin this dialog to the taskbar for an effective workaround, but it's easier to misclick things on the taskbar so I prefer to keep as few things there as possible.
Any idea how this could have happened, and/or how to put the touchpad settings back where they belong?