Hi,
Kayece here, an Independent advisor and a user just like you. I will be happy to assist you today.
I understand that you have an issue with your Wi-Fi. The icons and options are missing. Several possibilities can cause this.
Please do the following steps and if the steps do not help, proceed to the next one.
*Please go to the link below and follow the solution provided.
https://answers.microsoft.com/en-us/windows/for...
*Run an anti-virus and see if there is Malware on your device
*Enable WWAN and WLAN services.
Press Win key + R > type in services.msc > click OK > Look for WLAN Autoconfig and WWAN Autoconfig > Right-Click Properties and set it to automatic (If it's already set to automatic, right-click then click stop then start it again) > Restart PC and check.
*If the issue persists, run the following command in Command Prompt (Admin). Follow the steps below to do so.
Press Windows Key + X.
Click on Command prompt (Admin).
Type the following commands, and hit Enter after each command:
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh winsock reset and press Enter
netsh int ip reset and press Enter
ipconfig /release and press Enter
ipconfig /renew and press Enter
ipconfig /flushdns and press Enter
After all has been processed, Restart your device
Source:
https://answers.microsoft.com/en-us/windows/for...
*Perform sfc and run the DISM command.
https://support.microsoft.com/en-au/topic/use-t...
After all has been processed, Restart your device
I hope this helps. If you need more assistance, please let me know.
Stay Safe!
