Missing WiFi icon and greyed out

Hi, so about a week ago my WiFi icon in taskbar is missing, but it still connected to my WiFi, but today its already disconnected so i cant connect it again.

i tried to launch troubleshooter and this came up

 ps: i dont use cable

and this is my adapter

Hi Daffa,

Based on the information your provided, it's possible that the issue is caused by an outdated driver. To help resolve your concern regarding Network connection issue, you may refer to the steps below:

Method 1: Update the Network Adapter Driver.

  1. Press Windows key + R on your keyboard.
  2. On the run command box, type devmgmt.msc, and then hit Enter.
  3. Expand Network Adapter driver.
  4. Right click the Network adapter driver, and then click Update Driver Software.

Method 2: Uninstall and reinstall the Network Adapter Driver.

  1. Press Windows key + R on your keyboard.
  2. On the run command box, type devmgmt.msc and hit Enter.
  3. Expand Network Adapter driver.
  4. Right click the Network adapter driver, and then click Uninstall.
  5. Restart your computer. The Network adapter driver will automatically reinstall after the Restart.

If the issue persists, we suggest that you install the latest Network Adapter driver. You can check your computer manufacturer's website for the updated driver or ask assistance from their support team in installing the right driver for your device.

Should you have further questions, feel free to get back to us.

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Thank you for answering, but i'm afraid i still cant get my connection back.

I tried update the adapter but it said i have the latest one.

I tried the second menthod too but its still the same. Is there any thing that i should do?

 

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Thank you for letting us know.

Let's perform these steps and check if the issue persists:

Method 1: Run the Network Adapter Troubleshooter from the Settings app.

  1. Go to Settings > Update & Security > Troubleshoot.
  2. Under Find and fix other problems, choose WiFi, and then run the troubleshooter.

Method 2: Disable Airplane mode.
Check WiFi related settings. Airplane mode will stop all wireless communication to your device. Make sure that Airplane mode is disabled to avoid conflict, and then enable WiFi.

  1. Go to Settings > Network & Internet > Airplane mode.
  2. Disable Airplane mode and turn on WiFi.

Method 3: Restart Windows Explorer.

  1. Right-click on the empty space of the taskbar, and then select Task Manager.
  2. Right-click Windows Explorer, and then choose Restart. WiFi icons should appear after restarting Windows Explorer.
     

If the issue persists, we suggest that you create a new user profile. This is for us to check if the issue is due to a corrupted user account. For instructions, refer to this article.

Should you need further assistance, feel free to get back to us.

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Question Info


Last updated May 17, 2024 Views 9,803 Applies to: