Thank you for letting us know.
Let's perform these steps and check if the issue persists:
Method 1: Run the Network Adapter Troubleshooter from the Settings app.
- Go to Settings > Update & Security > Troubleshoot.
- Under Find and fix other problems, choose WiFi, and then run the troubleshooter.
Method 2: Disable Airplane mode.
Check WiFi related settings. Airplane mode will stop all wireless communication to your device. Make sure that Airplane mode is disabled to avoid conflict, and then enable WiFi.
- Go to Settings > Network & Internet > Airplane mode.
- Disable Airplane mode and turn on WiFi.
Method 3: Restart Windows Explorer.
- Right-click on the empty space of the taskbar, and then select Task Manager.
- Right-click Windows Explorer, and then choose Restart. WiFi icons should appear after restarting Windows Explorer.
If the issue persists, we suggest that you create a new user profile. This is for us to check if the issue is due to a corrupted user account. For instructions, refer to this
article.
Should you need further assistance, feel free to get back to us.