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Minecraft WINDOWS 10 Edition purchase not appearing on my account.

Ok so today I redeemed a code for the game "Minecraft Windows 10 Edition" on My computer at school that runs Windows 10. Then when I get home and go on the internet on my MacBookPro and login to my Microsoft account and go to Recent purchases and The game/app I redeemed doesn't appear on there. Then I went on www.microsoftstore.com website and went to the digital downloads and it says I haven't purchased anything yet. So I'm not sure if Its no longer on my account or its only viewable on the computer at school with the Windows Store. By the way I only have 1 Microsoft account so I used the same account by the way.

Answer
Answer

Hi,

Check out this link to view the transactions and purchases made using your Microsoft account.

In addition, your account will automatically acquire the license of the game code you’ve redeemed. You may download the game from the Windows Store or by visiting Microsoft Store.

If you’re having issues in locating the item, kindly get in touch with our Xbox support team.

Regards.

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Question Info

Last updated September 15, 2022 Views 10,484 Applies to: