Microsoft Store Not Downloading App Instead Asking For Me To Sign In Over and Over

I'm trying to install the Xbox accessories app. But it keeps prompting for me to log in. The new tab opens, I dial my password then the tab disappears. I'm on a windows 10 computer, but it's from 2015. How do I get around this dilemma. 

Good day CombiDevil! I am Independent Advisor Paul R. and I am glad to be able to provide assistance to you today. I understand that you are trying to download from the MS Store but it keeps prompting for you to login. Kindly check and try the methods below and see how it goes.

Method 1:
- Try to logout and login from the Store and check it again (in the event that you have been logged in)

Method 2:
- Press the Windows Key + X and select Run
- Type in wsreset.exe
- Wait for the process to be completed and check it again

Method 3:
- you might also want to consider is to re-register the Store and kindly refer to the link below

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Paul R.

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Question Info

Last updated May 7, 2021 Views 25 Applies to: