Microsoft Store 'Install' Button Not Working

I own 'Minecraft for Windows 10' but when I click 'Install' nothing happens. There is no error message or anything but nothing is installed or changes. This also happens on all other apps/games I own not just Minecraft. I have tried many things from researching online but nothing is working. Desperately need help, thanks.
Hi Tom

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Option 1:
Click Start > Settings > Update & security > Windows Update > Check for updates
Download and install any pending updates
Restart your computer

Option 2:
Download and run the problem solver for applications and the Windows Store: http://aka.ms/diag_apps10

Option 3:
Press Windows key + X
Click Windows PowerShell (Admin)
At the command prompt, type the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


- Open the store, click on the elipses (3 dots) in the upper right corner
- Click on "settings"
- Scroll down and under account, click on "Manage your devices" (this will open the browser)
- Remove un-used devices from this list that shows up if you have 10 in there already.

Option 4:
Delete all files in

C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache

Restart your computer

Try installing again.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Hi Tom
I'm Wilfredo S an Independent Advisor
Try with Troubleshoot

[Windows] + [i] Keys>Update & Security>Troubleshoot
Choose Windows Store Apps from the right pane and click Run the troubleshooter button.
Now follow the instructions on the screen.
Once the troubleshooter is finished, check if the problem is resolved.

Try Reinstall Store
Right click On Start, choose: Windows powershell (Admin)
At the command prompt, type the following then hit Enter: 

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 

Exit Powershell then restart. 

This info can help you
https://support.microsoft.com/en-ph/help/402749...


I hope it helps you
Wilfredo Soto

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OK so I tried Option 1 and my device is up to date. I tried Option 2 and the troubleshooter said this:

When I clicked the first option it gave me, it showed this but nothing happened and it just kept going around until I finally just clicked cancel:

I then tried Option 2 again but clicked Skip this step this time and this came up but the troubleshooter was unable to actually do anything about it:

After trying Option 3, a new problem has occurred - on the Microsoft Store, when I try to click on Minecraft for Windows 10 itself this just comes up:


So now I can't even get to the Install button in the first place. I will not try Option 4 until I hear from you about this new problem. Thanks for your help so far please reply asap.

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Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Could you confirm if this also happens in the default Administrator account?

Open Start
Type: cmd
Right click CMD
Click Run as administrator

At the command prompt, type:
net user administrator /active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Try downloading Minecraft again.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Could you confirm if this also happens in the default Administrator account?

Open Start
Type: cmd
Right click CMD
Click Run as administrator

At the command prompt, type:
net user administrator /active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Try downloading Minecraft again.
My Windows 10 version is Version 1809 (OS Build 17763.504). There is only one account on this PC.

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Hi Tom
I'm Wilfredo S an Independent Advisor
Try with Troubleshoot

[Windows] + [i] Keys>Update & Security>Troubleshoot
Choose Windows Store Apps from the right pane and click Run the troubleshooter button.
Now follow the instructions on the screen.
Once the troubleshooter is finished, check if the problem is resolved.

Try Reinstall Store
Right click On Start, choose: Windows powershell (Admin)
At the command prompt, type the following then hit Enter: 

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 

Exit Powershell then restart. 

This info can help you
https://support.microsoft.com/en-ph/help/402749...


I hope it helps you

Already tried all this. Does not work. Thanks.

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Hi Tom

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Option 1:
Click Start > Settings > Update & security > Windows Update > Check for updates
Download and install any pending updates
Restart your computer

Option 2:
Download and run the problem solver for applications and the Windows Store: http://aka.ms/diag_apps10

Option 3:
Press Windows key + X
Click Windows PowerShell (Admin)
At the command prompt, type the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


- Open the store, click on the elipses (3 dots) in the upper right corner
- Click on "settings"
- Scroll down and under account, click on "Manage your devices" (this will open the browser)
- Remove un-used devices from this list that shows up if you have 10 in there already.

Option 4:
Delete all files in

C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache

Restart your computer

Try installing again.

Just tried option 4 and that new problem is still there when I just click on Minecraft for Windows 10:

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Try upgrading to Windows 10 1903 to see if it resolves this problem.

Go to the following page then click 'Update Now'

https://www.microsoft.com/software-download/win...
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Last updated May 7, 2024 Views 140,764 Applies to: