Microsoft Store Download Issues (FIXED)

Hello everyone,

I've been having trouble with my Microsoft store for about 2 weeks now. There are 4 applications that are queued in my download section, they are the following:

Microsoft visual C++ 2013 UWP Desktop runtime

Microsoft visual C++ 2012 UWP Desktop runtime

Microsoft visual C++ 2015 UWP Desktop runtime

- DirectX Runtime 

I can't get these to download as 3 of them say they are starting download (but never do) and the other says pending. I can't download anything from the Microsoft Store because they also get stuck at the bottom of the download queue.

i have done a Windows Update Troubleshooter and came back with no problems. I have no idea how to fix this problem and was hoping that someone else has experienced something like this.

Any help is much appreciated 

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Hi Input and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

1. Press the Windows key type in "Settings" press enter.
2. Click Apps > Apps & Features.
3. Scroll down, search for "Microsoft Store" left-click
4. Click "Advanced options".
5. Scroll down and click "Reset".
6. Restart PC and try.

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

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Thank you for your reply Joseph,

Unfortunately the method didn't seem to fix the problem and I'm still not sure what could possibly be the issue with the downloads.

Any other potential fixes are much appreciated,

Thanks Again

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I am having the exact same issue amd have tried everything with no success.

I have researched this issue extensively and have come up empty.

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I am having the exact same issue amd have tried everything with no success.

I have researched this issue extensively and have come up empty.

Hello SeanEllis94 and anyone else who may have the same problem.

I had tried this fix last night and it has completely fixed all problems with the Microsoft Store for me, I too searched the internet extensively and turned up nothing

Initially I was sceptical to try this method but thought I'd give it a go having researched what it actually does, involving using the 'reset this PC' feature. Located with Settings > Update and Security > Recovery > Reset this PC. 

My thought was a corruption in a Windows file caused by malware or something of the sort because McAfee had uninstalled itself and this issue with the Microsoft Store happened immediately after. 

If you choose to try this method as a troubleshoot then you NEED to make sure you keep your files because otherwise everything on your drives will be wiped. Some applications are deleted in the process but most are kept, the following list highlights what was and wasn't removed:

Anything in black such as AMD Catalyst Install Manager and Discord WERE deleted during the reset but were easily installed again afterwards. So all steam/origin/epic games games were kept and this reset basically uninstalls and re-installs Windows applications. (Your Anti-Virus are deleted so be sure to reinstall them later on!)

Adobe Flash Player 32 PPAPI Adobe 32.0.0.363
Adobe Photoshop CC 2019 Adobe Systems Incorporated 20.0.0
AMD Catalyst Install Manager Advanced Micro Devices, Inc. 8.0.916.0
AMD Software Advanced Micro Devices, Inc. 20.4.1
Apex Legends Electronic Arts, Inc. 1.0.3.5
Assassin's Creed II Ubisoft
Backup and Sync from Google Google, Inc. 3.49.9800.0000
Battle.net Blizzard Entertainment
Bendy and the Ink Machine Joey Drew Studios
Call of Duty Modern Warfare Blizzard Entertainment
Coloring Game 2 L. Stotch
Conqueror's Blade Booming Games
Counter-Strike: Global Offensive Valve
Cuisine Royale Darkflow Software
Deceit Baseline
Destiny 2 Bungie
Discord Discord Inc. 0.0.306
Epic Games Launcher Epic Games, Inc. 1.1.236.0
Euro Truck Simulator 2 1.31.0.92
Excel Excel 1.0
Far Cry 5 Ubisoft
Garry's Mod Facepunch Studios
Google Chrome Google LLC 81.0.4044.113
Hitman: Absolution Io-Interactive A/S
Hitman: Sniper Challenge IO Interactive
House Flipper Empyrean
Ironsight Wiple Games
Java 8 Update 251 Oracle Corporation 8.0.2510.8
Java 8 Update 251 (64-bit) Oracle Corporation 8.0.2510.8
JDownloader 2 AppWork GmbH 2.0
Mad Max Avalanche Studios
Malwarebytes version 4.1.0.56 Malwarebytes 4.1.0.56
McAfee WebAdvisor McAfee, LLC. 4.1.1.57
McAfee® Internet Security McAfee, LLC. 16.0 R23
Microsoft Office Professional Plus 2016 - en-us Microsoft Corporation 16.0.12624.20382
Microsoft OneDrive Microsoft Corporation 19.232.1124.0010
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8.0.61001
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8.0.56336
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 8.0.56336
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Corporation 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Corporation 11.0.61030.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 Microsoft Corporation 12.0.30501.0
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 Microsoft Corporation 12.0.30501.0
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127 Microsoft Corporation 14.24.28127.4
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127 Microsoft Corporation 14.24.28127.4
Minecraft Launcher Mojang 1.0.0.0
NVIDIA PhysX NVIDIA Corporation 9.14.0702
Opera GX Stable 67.0.3575.130 Opera Software 67.0.3575.130
Origin Electronic Arts, Inc. 10.5.67.39484
Outlook Outlook 1.0
Paradox Launcher v2 Paradox Interactive 2.0.0.0
PAYDAY 2 OVERKILL - a Starbreeze Studio.
PowerPoint PowerPoint 1.0
Prominence Poker Pipeworks Studio
PunkBuster Services Even Balance, Inc. 0.994
Realm Royale Heroic Leap Games
Spotify Spotify AB 1.1.30.658.gf13cde74
Steam Valve Corporation 2.10.91.91
System Ninja version 3.2.7 SingularLabs 3.2.7
Team Fortress 2 Valve
The Elder Scrolls V Skyrim - Legendary Edition
The Forest Endnight Games Ltd
The Sims™ 4 Electronic Arts Inc. 1.62.67.1020
Tom Clancy's Rainbow Six Siege Ubisoft Montreal
Tomb Raider Crystal Dynamics
Trove Trion Worlds
UNO Ubisoft Entertainment
Unturned Smartly Dressed Games
Uplay Ubisoft 73.0
War Selection Glyph Worlds
Warframe Digital Extremes
WinRAR 5.71 (64-bit) win.rar GmbH 5.71.0

Word


Word 1.0
My reset took approximately 20 minutes and after a document is created on the desktop which shows a list like this one, detailing what happened during the reset and what applications were changed/uninstalled.


I hope this helped some other people fix the problem and feel free to reply to this post to ask anything and I will try my best to answer 

Please do this troubleshooting at your own discretion

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Thx it helped me a lot but when i try to install something its says :``Material undedectable``.

how i  fix this ?

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The second step in the link solves Microsoft stuck on downloading those 4 things.

https://www.wintips.org/fix-windows-10-update-service-is-missing/#method-2

 

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Thank You So Much !!

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The second step in the link solves Microsoft stuck on downloading those 4 things.

https://www.wintips.org/fix-windows-10-update-service-is-missing/#method-2

 
omg dude, after searching and researching extensively nothing worked for me, but you got the right solution you are a freakin god thanks a lot

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I have same issue with my store in my Window phone i had update 10 i had never problems with 8.1 update whenever i install any game or app it said you dont have any applicable  device linked to your account but i had linked my account i restored  my phone but now i cant  update any  such a important apps or game like music or video app i have set my time and date but nothing works can anyone plz tell me how i restore only store 

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The second step in the link solves Microsoft stuck on downloading those 4 things.

https://www.wintips.org/fix-windows-10-update-service-is-missing/#method-2

 
THANK YOU!

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Last updated January 26, 2022 Views 31,234 Applies to: