Microsoft store doesn't work at all.

Did you recently buy the 2nd hand laptop?

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try changing your Region to United States if it helps.

Please try signing out of your Microsoft Account from the Microsoft Store then signing-in again

Please let me know if you have tried the methods below.

**Reset the Microsoft Store cache
Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service
Press the Windows Key + S and type in services.msc.
Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart
If disabled, change it to Automatic, click Start and click OK.

**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/windows/using-sys...
After that, restart your computer

**Reset the Microsoft Store app
Press Start then search Microsoft Store
Right click it then select App settings
Click Terminate > Repair > Reset

**Re-register built-in apps and reinstall the Microsoft Store app
Press Windows key + X
Click and Run Windows PowerShell (Admin)
Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

Kind regards,

John DeV
Independent Advisor