Microsoft Store apps logo

Hi AlonKanter-

I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

Does your applications are working when you click it ?

Method 1. Repair Windows Store:

1. Download the Windows Store App Troubleshooter. Link below.

http://aka.ms/solutionstoreapp

2. Temporarily Disable the Anti-virus (If you have third party anti viru)
3. Run Powershell
4. On Powershell(admin), copy and paste the command below:


Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Method 2. repair Windows Store and update components

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
Copy each line of command to Powershell then press enter (one line at a time)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

-Once done restart the device and check.

Please do let me know what will happen. Hope this will help and have a blessed day!


Thanks,
Kevin B.
Independent Advisor

I dont know how to do the powershell thing. I just cant

Hi AlonKanter-

Thank you for keeping me posted. Just press windows key + X and look for powershell (admin)

Or you can search it on the start menu.
Click on start menu and type: powershell.
On the result right click on powershell and run it as administrator.

Once its open, kindly follow those command provided above.

Please do let me know what will happen. Hope this will help and have a blessed day!


Thanks,
Kevin B.
Independent Advisor

uhm...

Hi AlonKanter -

Thanks for the response and the screenshot provided

Kindly run a system file checker on your computer to check for any corrupted system files on your computer.

Perform SFC Scan and Repair Windows Image
-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

Restart the computer and check if the same issue appears

If the above method did not fix the issue, kindly try to create a new user profile and check if the same issue appears on the new user. This will help determine if the issue is profile specific or if the issue happens on any user profile that you have.

To create new user profile, please follow the steps below

1. Open the Settings by pressing the Windows Key + I
2. Click on Accounts
3. In the left pane menu, click on Family & Other Users
4. Under other users, click on add someone else on this PC
5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don't have this person's sign in information
6. Click on Add a user without Microsoft account
7. Fill out a username and click next until completion.

Sign out to the current user and sign in on the new user profile.

Check if everything works fine on the new user.

Regards,
Kevin B.