Hi,
Thank you for writing to Microsoft Community Forums.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:
-
What is the Version and Build of Windows 10 installed on the PC? (Type
winver in Windows search/Run command)
-
What is the make and model of the PC?
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What is the complete model number of the Canon All-in-one?
-
What is the error message are you getting?
We await your response.
Aditya Roy
Microsoft Community – Moderator