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July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Microsoft .Net framework 4.0.30319 installutil.exe always popup as command prompt
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Firstly, I'd definitely recommend running antivirus scans with the below software:
https://www.eset.com/us/home/online-scanner/
https://www.malwarebytes.com/adwcleaner/
This should remove any malware from your system and may stop these command prompt popups.
If it doesn't help, you can also try the below:
Perform a clean boot:
https://support.microsoft.com/en-au/help/929135...
Run the System File Checker tool:
https://support.microsoft.com/en-us/help/929833...
Please let me know if you need further support! Thanks!
Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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1. Try running SFC / DISM and check after this
https://answers.microsoft.com/thread/bc609315-d...
2. Invoke Task Manager from CTRL+SHIFT+ESC > Under Start up see if Microsoft Store is listed. If yes, right click on it and Disable
3. Windows Key+R > Copy and paste following into Run and Enter
shell:startup
This will openup Startup folder
See if you have this in it
4. Use Autoruns to find out where this gets hidden
Autoruns for Windows - https://docs.microsoft.com/en-us/sysinternals/d...
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There is some installation stuck in your Windows Startup Routine, you need to find that and delete it . . .
Task Manager and indeed Msconfig offer only limited control over Startup items . . .
Click the link below to download a small free utility that does not require installation
When the file downloads, unzip it.
Depending on your system, run Autoruns or Autoruns64 as Administrator
With that utility, you can right click and delete any startup item in Windows, look for any Installation listed in that list, if you are unsure, please post a screenshot of any entry, before you delete it . . .
Just be careful not to delete any required process . . .
https://docs.microsoft.com/en-us/sysinternals/d...
Power to the Developer!
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thank for your recommendation I had tried but cannot fix the issue
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Hi,
Thanks for the reply. I appreciate your efforts to work on this issue.
Suggest you to create a new user account and login to that new user account to check if that helps.
Hope this helps.
Let us know how it goes.
Regards,
Srimadhwa B
Microsoft Community-Moderator
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Question Info
Last updated December 28, 2020 Views 3,966 Applies to: