Microsoft Natural ergonomic 4000 wired keyboard will no longer work properly.

Original Title: I have a Microsoft Natural ergonomic 4000 wired keyboard, i am apparently hitting some combination of keys without realizing and my mouse will no longer work properly.

I have a Microsoft Natural ergonomic 4000 wired keyboard, i am apparently hitting some combination of keys without realizing and my mouse will no longer work properly.  It will not click links in emails and I can't highligh text in emails.  any ideas?

Hi Hjharper,

 

·         What operating system is installed on the computer?

·         Have you made any changes to the computer prior to the issue?

 

You may follow steps from the article and check if the issue persists.

 

Troubleshoot wired keyboards that don't respond or that type wrong characters

 http://support.microsoft.com/kb/258826

 

You may also try connecting the keyboard to a different computer and check if it shows the same behavior.

 

Let us know if this helps.

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windows xp professional (i think).... the issue has resolved itself ( i must have hit the same combo of keys :)  I just wish I knew what it was so that when it happens again, I can undo it!

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Hello Hjharper,

 

To know the operating system installed on the computer, follow these steps:

 

a.       Right click on "My Computer" and select Properties

b.      Your operating system will be listed under the System heading

 

We are glad to know that your computer is working as expected. Please feel free to reply, in case you face any other issues with Windows in future.

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Last updated April 22, 2025 Views 174 Applies to: