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Microsoft Mahjong

This game was working fine until about a week ago.  Everytime I try to play I get this message: Microsoft Mahjong is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001.

Looks like I am logged in.  I cannot understand what is wrong.

Thanks,

Dennis

Hi Drcsuefl

I'm Louie, an Independent Advisor and a fellow Windows 10 user like you. Hope you're doing well and safe there.
I would highly recommend you to run Windows store Apps troubleshooter:

Select the Start button, and then select Settings
Update & Security
Troubleshoot, and then from the list select Windows Store apps
Run the troubleshooter.

If troubleshooter didn't, try this next step:
Reset the Microsoft Store cache.
Press the Windows Logo Key + R to open the Run dialog box
Type wsreset.exe, and then select OK.

Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

You can also try the steps provided on the links below for more solutions:

https://support.microsoft.com/en-us/account-bil....

Hope this helps.

Kind regards,
Louie

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Question Info

Last updated September 2, 2023 Views 558 Applies to: