Ask a new question

Microsoft LifeCam Studio does not work with Windows 11

Hello

I've been using the Microsoft LifeCam studio since the pandemic started.

It worked fine with Windows 10, and I upgraded to Windows 11 in early November 2020.

It worked with Windows 11 as well, but it used to give black screen on Teams frequently.

The solution used to be very simple, i.e. just update Windows and do a restart.

However, the camera is not working at all for the past 2 weeks.

Unplugging and replugging hasn't worked, and I have reinstalled Windows to check if that wasn't the problem.

In fact, unplug and replug renames the camera to WebCam.

I've checked many other articles on the same issue, some dating back to 2011, and nothing has worked.

Please help me, as my exams are approaching soon and I'll need to use my camera again.

Thank You

TP

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi TP. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for LifeCam Studio webcam not working in Windows 11:

https://windowsreport.com/lifecam-studio-not-wo...

https://www.lifewire.com/fix-webcam-not-working...

One of those should fix it. But Please do not skip any steps. We often find out later that the fix was the skipped step. If you need help performing any step I will help.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Sir

I have tried the steps mentioned, but so far, I've not been able to rectify the issue

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Try these additional steps as well, but this time please report back results so I know what else to suggest:
https://answers.microsoft.com/en-us/windows/for...

https://tencomputer.com/fix-microsoft-lifecam-n... (Same for Windows 11)

https://windowsreport.com/microsoft-lifecam-windows-10/

____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The first link has two additional links

One of them made me download a .cab file, and when I opened it I found just dlls in there

The second one just redirected me to a site which just says Windows 11 has all the drivers

The thing is, I've installed all updates possible, and it still doesn't work.

Uninstalling the USB Root Hub worked, but that was only temporary because the next day it showed the same thing, and uninstalling the USB Root Hub again didn't work.

I have no idea where to get the LifeCam drivers that will make this work

Google has been unhelpful so far, Microsoft says all drivers are in Windows Update and external/third-party apps don't find anything for the device.

Don't know if this helps, but my camera used to be plugged into the monitor hub. Plugging into the laptop directly isn't changing anything though.

.cab file:

Device Manager:

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Did you choose both of the webcams listed in Device Manager, from Driver tab choose Update Driver, then Automaticallly? If it doesn't find a better driver for the LifeCam, then try Update Driver > Browse > Let me pick to see if it's in the previously installed drivers.
You can also download Lifecam webcam drivers here:
https://drivers.softpedia.com/get/SCANNER-Digit...
https://microsoft-lifecam.en.softonic.com/  

https://windowsreport.com/microsoft-lifecam-win...   
Keep me posted on your progress as I will be here to help until the case is resolved.

____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

What do I do when I download the .cab file? It just shows me a list of DLLs

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Here are all ways to Install.cab files:
https://www.tenforums.com/tutorials/66346-insta...
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Used all methods but I get the same error

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Fixes for can't install cab file error "System cannot find the file specified:"

https://social.technet.microsoft.com/Forums/en-...

https://whatsabyte.com/blog/the-system-cannot-f...

https://www.eehelp.com/question/the-system-cann...

https://www.stellarinfo.com/blog/solved-error-s...

https://www.bleepingcomputer.com/forums/t/69614...

https://www.youtube.com/watch?v=o5xS8n7Dl6A



Keep me posted on your progress as I will be here to help until the case is resolved.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I reinstalled Windows again, but this time I had the camera plugged in during the whole time, and I can now confirm that it is working perfectly, though I have no idea whether it will continue to work.

Thank You very much for your help Mr. Greg

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated September 23, 2024 Views 2,686 Applies to: