Ask a new question

Microsoft Gift Card Has 16 character code not 25...Please Help

I received a Microsoft gift card for my birthday last year February...today I tried to redeem it in I couldn't because my character code is only 16 digits long not 25 anyone out there can help me out please I highly appreciate it.

i would of uploaded a pic but there is no option for that...so i found one exactly on what i have so you guys/gals would see what kind of gift card i have. thank you all

http://www.google.com/imgres?imgurl=http://kurtsh.files.wordpress.com/2012/11/wp_000864.jpg&imgrefurl=http://kurtsh.com/2012/11/09/recap-halo-4-midnight-launch-los-angeles-featuring-master-chief-cortana-cmdr-thomas-lasky/&h=766&w=1024&tbnid=LUFCywq0-HKcTM:&docid=cnAPLtrYugQcgM&ei=Ny7iVbz8GsbUeJjIhogC&tbm=isch&ved=0CCYQMygKMApqFQoTCPzz1e2nz8cCFUYqHgodGKQBIQ

Hi Flex,

Thank you for posting your query in Microsoft Community.

As per the description of the issue, I would suggest you to refer to the information provided in the following article:

How do I redeem a gift card or promotional code?

Hope this information is helpful. Do let us know if you need any further assistance, we will be glad to assist you.

Regards,

Harkanwar

11 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Eu tenho problemas com meu código e ganhei um cartão de presente, mas ele só tem 16 dígitos e para ativá-lo pede 25 dígitos e agora?

8 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 12, 2024 Views 5,172 Applies to: